Experienced Application Packager / Software Deployment Specialist

Leo Bounds

415-***-**** email: *********@*****.***

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Software Tools Used

Packaging Software: Wise Package Studio, Install Master (Wise Script), AdminStudio, Installshield

Packaging Tools: Regmon, Filemon, Procmon, Orca, VMware, Ghost

Scripting Languages: WiseScript, WinBatch, VBscript

Software Distribution: SMS (SCCM), Tivoli, Novell Zenworks

Windows OS: Windows XP, 2000, 98, NT 4.0, Windows 2000 / 2003 Server, Vista

Technical Certifications: Microsoft MCSE on Windows XP and 2000

Employment History

IBM Global Services (Health Net) (contract position) December 2008 – Present

Application Packager / SCCM Admin for SMS (SCCM) Deployment

Currently working on a large project to change Application Delivery Services from Novell Netware Zenworks to Microsoft Windows using SCCM (SMS).

Converting all legacy Zenworks based applications for delivery within SCCM and deploying them to 40 office sites with a total of 14,000 workstations.

Responsible for SCCM server administration to deploy applications, creating collections and advertisements, MSI development, testing and documentation, interacting with the remote site offices as deployments roll out to each site location and departments.

Responsible for coordination of Test Pilots, UAT and coordinating with department managers as well as managing multiple software deployments to different sites simultaneously to meet scheduled deadlines.

This is a part of an IBM transition project where IBM is taking over IT services for Health Net which when completed will be outsourced to IBM India offsite.

Rancho Cordova, California

Extreme Tech Hosting December 2004 – December 2008

Windows Server Admin

Remotely managed multiple Windows 2003 servers in datacenters located in Chicago, Dallas, San Francisco and Virginia for about 400 clients.

Servers ran a variety of applications including: Web Hosting, Database, and Voip applications. Created .MSI packages as needed with altiris Wise Package Studio 7

San Francisco, California

Blue Shield of California (Contract Position) July 2004 - December 2004

Application Packager / MSI Engineer for SMS Deployment

Created .MSI packages and wrapper scripts for deployment by SMS for Blue Shield applications with altiris Wise Package Studio and VMWare in home office.

Responsible for package development, testing and QA for created packages.

San Francisco, California

Dell Professional Services (Contract Position) April 2004 – July 2004

Application Packager / MSI Engineer -

Created .MSI packages using altiris Wise Package Studio and VMWare at Dell for JP Morgan Chase financial services.

Packages were developed for Chase bank in the US as well as other countries in several different languages.

.MSI packages were prepared for distribution by Novell Zenworks, SMS and other methods.

Houston, Texas

Littler Mendelson Law Firm (Contract Position) December 2003 – April 2004

Application Packager / MSI Engineer -

Created .MSI, .EXE packages using WISE and VMWare in a repackaging project

for Windows XP Rollout.

Responsible for documentation and testing of Software packages in Lab.

Installed and Configured SMS 2003 Server for evaluation of a new Software Distribution system for this large corporate environment

San Francisco, California

IBM Global Services (Chiron) (Contract Position) August 2001 – September 2003

MSI Engineer / Tivoli Administrator / Software Distribution Specialist -

Created .MSI, .EXE packages using WISE for Windows, Wise Install Manager, Installshield and Winbatch

Responsible for Microsoft Security Hot fixes, updates and implementation across the Enterprise.

Responsible for Tivoli Package creation and Distribution enterprise wide to 2,100 users, maintaining and repairing Tivoli Endpoints, Creating processes and documentation, testing and QA in computer lab before distribution. Planning distribution schedules, communicating to management distribution plans and pilots.

Familiar with all aspects of Tivoli software distribution product

Created and maintained workstation standard images across the enterprise for IBM computer models and laptops.

Built test labs for Beta testing for software certification and project rollout purposes.

IBM - Emeryville, California

Dolby Laboratories, Inc. March 2001 – June 2001 (Contract Position)

Windows Migration Admin – Dedicated person for Windows 2000 Migration project.

Upgraded Windows 95, 98 and NT 4.0 Machines to Windows 2000

Created and implemented installation scripts for Win 2000 rollout.

Used Imagecast software to create and restore images on desktop PCs.

Basic NT administration, backup support for helpdesk during this

contract project. San Francisco, California

World Savings October 2000 – January 2001 (Contract Position)

Windows Migration Admin - NT 4.0 Rollout Project upgrading all systems.

Provided Desktop support and Troubleshooting in an NT 4.0

environment of 800 end users.

Worked with help desk as 2nd level of support.

Installed new systems and configured a variety of software for NT

Worked on a conversion project to upgrade all systems from token ring

to Ethernet as a part of this short term contract. Oakland, California

IGN.com - Network Monitor – (NOC) June 1999 – October 2000

(formerly snowball.com)- Responsible for Monitoring 200+ web servers for Snowball.com

Coordinated with Unix and NT admins to resolve problems related to

efficiency and uptime of servers.

Responded in a timely manner to make sure all servers were up and running in

proper order. Backup support for the IT Dept. and helpdesk. TCP/IP, RAS Dialup,

VPN, Ghost Imaging.

San Francisco, California

Studied courses from Berean University. March 1998 – June 1999

Pacific Gas & Electric - Desktop Support Tech August 1995 - March 1998

Provided network administration and primary desktop support for client base of more than 300 end users. Coordinated tasks with help desk and resolved computer-related issues at clients’ desks.

Responsible for critical systems at PG&E Outage Control Center.

Supported software Win95, NT, Win 3.1, Office 95, MS Suite, MS Exchange and many

desktop applications on Banyan Vines and NT Network with Network Administration responsibilities.

Supported various software, including standard and internal applications, 3270 mainframe.

Coordinated Rollouts and special projects.

Supported Pentium PC’s, HP printers and plotters, scanners and many types of hardware.

Acted as backup analyst for various other functions.

San Francisco, California.

Bulletin Board Systems August 1992 - August 1995

Installed and maintained computer workstations, including modems, computer systems,

network hardware and communications servers.

Monitored computer online service of more than 500 customers.

San Francisco, California

Gate 5 Computers Sept. 1993 – May 1994 (Contract Position)

Configured all hardware and software for small office networks.

Built and installed servers, workstations with Novell, Lantastic and

Windows for Workgroups. Repair and troubleshooting for customers PC’s

Vanstar Corporation - Computer Repair Technician June 1993 – Sept. 1993 (Contract Position)

Hardware repair for IBM, Hewlett Packard, Toshiba and Compaq laptops

in a certified service center. Concord, California

Fry’s Electronics - Computer Repair Technician June 1992 - June 1993

Repaired and configured computer systems of various brands and models

Installed most software packages on the market and provided custom configurations

for customer orders. Fremont, California

School of Communications Electronics 1991-92

Graduated Advanced Electronic Technician program.

Received a diploma in Analog and Digital Electronics.

San Francisco, California

Certifications and Education

Microsoft Certifications Held: MCSE, MCTS, MCP

* Microsoft System Center Configuration Manager 2007 (SCCM / SMS) MCTS

SCCM - Administering, Installing and Configuring

MCSE 2000/XP certified in the following subjects for the Microsoft MCSE program:

• Windows XP Professional – Administering, Installing and Configuring

• Windows 2000 Server – Administering, Installing and Configuring

• Windows 2000 Professional-Administering, Installing and Configuring

• Windows 2000 Active Directory – Implementing and Administering

• Windows 2000 Designing a Directory Services Network Infrastructure

• Implementing and Administering a Windows 2000 Network Infrastructure

• Windows 2000 Network Security Design

• Implementing and Supporting Microsoft Exchange Server 5.5

Other Training and Certifications:

Microsoft System Center Configuration Manager 2007 (SCCM / SMS) Training

Banyan Vines Advanced Network Administration - Banyan Certified

Advanced Electronic Technician Certification – Analog and Digital Electronics

Windows NT 4.0 Technical Training, Windows 95 Technical Architecture

Other Personal Interests:

Sponsored three water well drilling projects in remote villages in India that lack clean drinking water where 1.5 Million children die each year due to unsafe drinking water.

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