Sales Manager

Cheryl Anne Quigley

**** ******* ****

Charlotte, NC 28226

Home: 704-***-****

Cell: 980-***-****

*****************@****.***

PROFILE:

Exceptionally creative with impressive organization abilities and interpersonal skills with strong planning, coordinating and delegating capabilities. Excellent analytical and problem solving skills with proven ability to manage multiple projects and deadlines. Poised and confident in dealings with individuals at all levels.

COMPETENCIES:

Software Packages:

• MediSoft Version 16

• Microsoft Office 2007

• Microsoft Outlook 2007

• Microsoft Windows 7 Professional

• SAP R/3 (Financials and Controlling, Human Resources, Customer/Supplier Relationship Management, and Supply Chain Management)

• Axapta (Logistics and Production)

• BaaN IV and V (Distribution)

Business Processes

• Business Process Improvement, Reengineering, Application and Management for Design to Deploy, Plan to Produce, Procure to Pay, Order to Cash, and Manage the Enterprise

EMPLOYMENT:

Contractor, The Nagler Group, Bedford, NH 2011 - 2011

Life is Good, Hudson, NH

• Customer Care Representative, SAP R/3 SAP ECC 6.0

• Order entry, change orders, and return goods processes for 100+ million apparel and footwear company.

• Set up central file database and customer account information.

• Processing backorder, shipping redetermination, and rejection reports.

• Completing and monitoring order and product specification sheets.

• Customer assistance and front lobby receptionist.

Assistant Store Manager

Discount Video Nashua, NH 2011 - 2011

2008 - 2010

• Responsible for opening and closing the store and the supervisory procedures with this duty.

• Processed sales and services for rentals, products, customer accounts and services.

• Monitored and maintained inventory control of merchandise.

Assistant/Apprentice Charlotte, NC 2010 – 2010

Curry’s Auto Body Shop

• Answered and faxed insurance claims, addendums and customer service issues.

• Processed receipts, payments to vendors, and daily bank deposits.

• Scheduled repairs, pickup and delivery of vehicles and products.

• Vehicle prep prior to painting and detailing prior to pickup.

Office Manager

Eurosport of Charlotte Charlotte, NC 2007-2008

• Managed Accounts Payable/Accounts Receivable and expense control procedures, including bank and account reconciliation, cash receipts, disbursements, finance charges, billings, invoicing, purchase order and inventory verification and preparation of daily bank deposits.

• Scheduled repairs, pickup and deliveries and minor maintenance work.

Cellular Site Helper

Allbrite Services Rome, GA 2006 – 2007

• Conducted routine maintenance to cell site equipment.

• Installed and upgraded cell site and cellular switch equipment.

• Rand system through computer programs to determine solution.

Consultant Charlotte, NC 2005 - 2006

Accenture

• Order to Cash lead for a 20 + billion international producer, supplier and distributor of alcoholic beverage upgrade from 4.6 to 4.7.

• Responsible for providing project status reports, work plans based on testing approach, common test data, test plans for system, module and user acceptance and defect management.

• Perform system testing for standard functionality and customized programs, function modules and transactions.

• Support system module and user acceptance testing.

• Conducted delta training to business stakeholders.

Senior Consultant Atlanta, GA 2004 - 2004

I.B.I.S. Inc.

• Imparted business and software experience to management and unseasoned consultants and developers to build the Axapta practice.

• Participated in engagement Discovery and Design by providing assistance in scope and functionality documents (RFP and SOW), as well as assisting with the validation of sales opportunities.

• Developed internal, power user and end-user training packages for Axapta Trade and Logistics Series and Production Series.

• Customized demo data, product screens and reports as necessary to meet prospect requirements

• Developed use case scenarios and plans for testing and implementation guidelines.

• Worked with developers for modifications that better suit the US market and business processes.

Financial Business Analyst East Boston, MA 2003 - 2004

Syratech

• Responsible for the project preparation, blueprinting, configuration, simulation, validation and integration of the Finance, Controlling, Fixed Assets and the integration modules of SAP Enterprise (4.7) for an import/export consumer products corporation.

• Documented and ensured business process design meets business requirements for the following areas: General Ledger Accounting, Accounts Payable and Accounts Receivable, Cost Center and Profit Center Accounting, Royalties, Advertising, Commissions, Deduction Management, Legal Consolidation and Product Costing utilizing RWD Info Pak IP Sim/Publisher 5.2.

• Coordinated with core team counterparts on the integrated processes between US and Asia.

• Provided GAP analysis of “AS IS” and “TO BE” processes and produce viable solutions.

• Lead communication and change management and issue resolution.

• Work closely with implementation team to ensure effective and efficient integration of the documentation and training effort into the overall implementation plan.

Director of Bus. and App. Development Hackensack, NJ 2000 - 2003

North Jersey Media Group

• Managed and trained ten employees in the following functional and technical modules of SAP: Logistics, Accounting, Human Resources and Enterprise Information Systems.

• Responsible for leading the Human Resources Optimization of the following modules: Compensation, Benefits, Payroll and Time, as well as, full configuration and documentation of Health, Insurance, Savings and Credit plans EEO and BSI Tax Factory.

• Solely responsible for the development, design, configuration and deployment of North Jersey Media Group Foundation Inc. and Trio Air Holdings, LLC in the areas of FI/CO, Assets, Purchasing, Materials Management, and Sales and Distribution.

• Provided Basis backup in the following capacity: database backup, rebuilding missing indexes and/or creation of new ones, manage and monitor disk space, memory and connections, preventative maintenance, user administration, security and profile administrations, client copies, transport system administration, remote services administration, correction of bugs through OSS notes, administration of patches, workload analysis, performance tuning , data loads and interfaces.

• Enterprise Transformation Planning due to the merger of The Bergen Record Corporation and Gremac, Inc to North Jersey Media Group.

• Responsible for full configuration and implementation of the following SAP modules for North Jersey Media Group Inc.: Enterprise Structure, Financial Accounting, Enterprise Controlling, Logistics, Sales and Distribution, Pricing and Plant Maintenance.

• Envisioned, researched and collaborated with the business areas, providing strategic, operational and information management transition planning, and guidance and governance of the evaluation of emerging trends.

• Defined and delivered business case outline of the cost/benefit of an SAP R/3 upgrade based on strategic new capabilities, improved competitive positions, process improvement operations, impact on business performance, and infrastructure and technology enhancements that support business strategy and goals.

• Responsible for business optimization through continuous business improvement and for process and technology training management.

SAP Program Manager Hackensack, NJ 1999 – 2000

Macromedia Inc

• Managed a staff of consultants, Basis, ABAP, team leads, team members and end-users for continuous business improvement and facilitated the creation of a team environment.

• Worked in unison with Vice Presidents, Directors, IT Managers and middle management to achieve the organization's IT objectives and company goals.

• Responsible for the forecast, plan and execution of a 2M+ budget and capital projects.

• Designed, implemented and managed a communication process to ensure the continuity of inter-company and inter-department information sharing and cross training.

• Provided trouble-shooting solutions for Legal Consolidation, Human Resources, and Plant Maintenance.

• Worked frequently and progressively with business leaders, process owners, power users, team members and staff to define, prioritize and deliver business requirements.

SAP R/3 Consulting Manager, Boston, MA 1998 – 1999

Grant Thornton, LLP

• Analyzed, defined and executed the project plan to retire advertising legacy systems (Sperry Unisys, Publishing Partners International (PPI), Computer Peripheral Science (CPS), System Integrators CSI, Collier-Jackson (CJ), Bias and Merrimac Publishing Manager (MPM) in conjunction with the implementation of a new integrated SAP R/3 order management system.

• Delivered and executed requirements analysis, specifications design, prototyping, configuration, testing and implementation of monthly billing of rent, utilities, content, niche products, books, merchandise, Internet, circulation, for sales and distribution, credit management and accounts receivables.

• Configured customer masters, material masters, pricing and upload and extension programs for the publications, sales, billing, credit management, aging and revenue account determination and commissions.

Baan IV/V Senior Consultant Boston, MA 1997 - 1998

Technology Solutions Company

• Worked and demonstrated teamwork with the customer and with key client users offered a total integrated solution for purchasing, sales and finance by developing a strong working relationship with all levels of sales and purchasing organizations up through manager level.

• Developed several system “work arounds” for purchasing and sales to use the application effectively, as well as, several unique solutions regarding implementation issues

• Developed and trained client personnel in all aspects of purchasing and sales functionality.

SAP SD Design/Functional/Technical Engineer Maynard, MA 1983 - 1997

Digital Equipment Corporation

• Designed and configured the following Sales and Distribution modules, system functional documents, business requirements and specifications and training material: master data, sales support, sales, shipping, pricing, order, credit, returns and rebate processing, billing and foreign trade for fifty-two European counties.

• Co-wrote and co-designed a re-pricing program, intercompany processing, recycling fees, warranty, AVP tax processing, VAT rounding, marketing seed program, internal equipment purchase process, elimination of duty in manufacturing, upload and download of pricing with gross margin analysis spreadsheets and CO-PA.

• Provided, configured and implemented all change control requests regarding pricing with integration points of finance, manufacturing, tax, purchasing and sales.

Branch Manager, Nashua, NH 1981 - 1983

Nashua Trust Company

Full Charge Bookkeeper Nashua, NH 1981 - 1981

NH Safe & Lock Company

EDUCATION:

Certificate, Medical Office Administrative Procedures, Central Piedmont Community College 2011

Courses: Exploring Medical Language, 7th edition GPA (99.9%)

Computers in the Medical Office, 7th edition (99.8%)

Gregg College Keyboarding & Document Processing (70 w.p.m. / 15K d.p.m.)

License, Boston Bartending School of America, Nashua, NH 2004

Associate of Science, Business Development, Rivier College, Nashua, NH 1981

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