HR Manager

Alison Jeanne Kline

*** ******* ****, *****, ** *9087

*************@*****.*** 610-***-****

Education:

West Virginia University, Morgantown, West Virginia May 2008

Degree Received: Bachelor of Science in Business Administration

Major: Business Marketing

University of New South Wales, Sydney, Australia Summer 2007

Summer Study Abroad Program: Tourism and Recreation Management

Professional Experience:

BYL Risk Management, LLC June 2009-Present

• Location: West Chester, PA

• Position: Operations Coordinator

o Primary company contact for BYL Client Services Division

• Corporate liaison for clients and vendors

• Manage client concerns; reconcile account differences

• Prepare data for client audit reviews; ensure Professional Practices Management Systems (PPMS) compliance

• Develop and analyze monthly client status reports

• Assist Business Development Department in client acquisition and termination processes

o Human Resource Generalist

• Principal contact for policy/procedure inquiries; consult outsourced HR firm to ensure compliance

• Established and implemented new-hire training program

• Developed “Employee Handbook” and revamped employee benefits package

o Amended “Paid Time Off” policies and established consistency among departments

• Coordinate hiring process for prospective employees

• Handle all employee medical benefits and records, coordinate annual reviews, and secure confidentiality of employee information

o Managed annual open enrollment and worked with insurance carriers to negotiate policy premiums

• Coordinated and assisted in employee terminations

• Manage “Employee of the Month Program”

• Direct Employee Wellness Program

o Plan site visits and acted as internal point of contact for program execution

• Manage WedNET Training Grant

o Oversee the distribution of annual grant money awarded to BYL; create training plan and supervise reimbursement process for all eligible employees

o Complete annual application process

o Schedule on-site visits with outsourced IT Department to ensure compliance

• Complete bi-annual tests of Business Continuity and Disaster Recovery (BCDR) Plan

o Compile and deliver all company information, including updated organizational charts, customer/vendor lists, floor plans, and employee contact list

o Directly support Senior Management Team through document preparation, managing client correspondence, and organizing office schedules

West Virginia Continuing Legal Education Office August 2008-January 2009

• Location: West Virginia University College of Law, Morgantown, WV

• Position: Executive Assistant to Assistant Dean/Continuing Legal Education Director

o Worked directly with the Assistant Dean/Continuing Legal Education Director organizing and preparing Continuing Legal Education (CLE) seminars

o Coordinated CLE records with lawyers and the West Virginia State Bar

o Managed entire registration process for seminars

o Supervised student workers

Starbucks Coffee Company June 2006-June 2009

• Position: Barista

• Performed various duties related to beverage preparation and customer service

• Assisted in summer and fall promotions; reviewed weekly newsletters

• Proven ability to multi-task in a busy atmosphere

Honors/Academic Associations:

• Alpha Kappa Psi Professional Business Fraternity

• West Virginia University Alumni Association

• National Society of Collegiate Scholars

• National Honor Society

• Alpha Lamda Delta Academic Honor Society

Computer Skills:

• Highly proficient in Microsoft Office: Outlook, Excel, Word, PowerPoint (Windows & MAC OS)

• Latitude Global Software

• Salesforce

• Data-Manager

• Data-Perfect

Volunteer Work/Professional Associations:

• Certified Pennsylvania Notary Public

• Member of SHRM: Society for Human Resource Management

• Volunteered at Animal Friends of North Central West Virginia

• Served holiday meals at Norristown, Pennsylvania Homeless Shelter

References: Available upon request

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