Sales Customer Service

CHIP EMMS

**** ***** ***** * Fort Worth, Texas 76116

817-***-***** Email: ****.****@**.***

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Building Materials Sales Professional

Sales & Marketing / New Business Development / Team Building

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Successful profit driven management professional with over 20 years of visible achievements in sales management and sales development. Excellent communicator, superior performance in sales productivity, customer relations and account penetration.

Professional Strengths

• Noticeable interpersonal skills; capacity to relate to all levels of management, staff and customers

• Dedicated to exceptional customer service: able to cultivate positive rapport and nurture relationships by offering service beyond expectation

• Solid management skills with effective combination of assuming multiple responsibilities and innovation to consistently meet objectives.

• Recognized for outstanding work ethic, integrity, thoroughness and commitment to corporate goals.

Career Highlights

• Captured the highest rating survey from distributors as a result of exceptional customer service and satisfaction

• Awarded “ Rookie Salesman of the Year” & “Salesman of the Year” based on continued productivity improvement.

• Awarded “Best Irrigation Design” by Tarrant County Landscape Irrigators Association for the Fort Worth Water Gardens

• Secured sales contract of materials in the construction of The Ball Park in Arlington – Texas Rangers.

Professional Experience

Sales Manager – Window & Door Division

Leito’s Supply – 2006 to Present

• Manage all aspects of window and door division.

• Provide extensive sales training and development on product knowledge requirements, effective merchandising and promotional events.

• Increase new business development through strategic alliances with business development managers; identify prospects, aggressively attract builders prospects

• Act as liaison with credit services to secure prompt payments and assist customers with financial difficulties.

Regional Sales Manager – North Texas, Oklahoma And Arkansas

Jeld-Wen Windows & Doors, Klamath Falls, Oregon - 2000 to 2006

• Managed a dynamic territory window and door distributors.

• Consulted Architects, General Contractors, and Commercial Building Owners on current Energy Codes and Regulations.

• 2001 Salesman of the Year.

• Managed and developed marketing strategies for the region.

CHIP EMMS

Commercial Sales Manger – North Texas

Payless Cashways Building Materials, Fort Worth, Texas - 1992 to 1999

• Assembled, trained and managed builder sales team for new branch

• Secured sales contract of materials in the construction of The Ball Park in Arlington – Texas Rangers

• Managed and developed marketing strategies and advertising for the Company.

• Responsible for quarterly/yearly profit and loss statements.

Communications Officer

Active Duty United States Coast Guard, Captain of the Port, New York - 1982 to 1987

• Commissioned Officer

• Conducted Search and Rescue operations for the New York Harbor and surrounding waterways.

• Law Enforcement of the New York Harbor and surrounding waterways.

Skills

• Public speaking and excellent communication skills

• Sales and marketing management

• Landscape and Irrigation design

• Material take-off from construction plans

• Irrigation design

Education

• Bachelor of Science, City University, New York, NY 1986

Professional Designations & Memberships

• Member of the Fort Worth Builders Association

• Licensed Landscape Irrigator, State of Texas

• Member ASLA, American Society of Landscape Architects

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