Customer Service Medical

RHONDA ECTOR

*** ******* *******, ** ***** 901-***-**** *********@*****.***

PROFESSIONAL EXPERIENCE

OBJECTIVE: Willing to learn and grow with a productive company that ensures advancements and great opportunities.

EXPERIENCES

Baptist Memorial Hospital Dec 2010-present

SPD

. Responsible for setting up OR room with equipment and case carts

. Pulling cases for surgery

. Wash, wrap, and sterilize instrument for surgical cases

. Stock OR rooms and run spores

Regional Medical Center At Memphis May –Nov 2010

SPD

. Provide assistance to assemble, package and sterile processing/ distribution of medical and

surgical supplies and equipment to all areas of the hospital

Memphis Pathology Laboratory August-December 09

Laboratory Technician Memphis, TN 38109

. Utilize the centrifuge machine by loading and unloading specimen

. Pouring specimen off from one tube to another

. Accessioning patients lab test by putting information into computer

. Deliver specimen to correct department

Ridge Lake Ambulatory Surgery Center Sept 2007-Oct. 2009

Surgical Technician Memphis, TN 38120

. Assist doctor in surgery

. Responsible for setting up back table, pulling instrument trays, cleaning, wrapping, and putting trays into autoclave

. Scrub and Circulate surgery cases

. Stocking and breaking down room between cases

. Responsible for maintaining a sterile field

. Prepping patient for surgery

Saint Francis Hospital June 2006-Aug. 2006

Unit Secretary Memphis, TN 38119

. Enter doctor orders

. Answer phone, patient call light, and schedule test for patients

. Log medication into logging book

Well Child Health Screening January 2005 - Jan. 2006

Information Specialist Memphis, TN 38114

. Perform health screens by checking vision, dental, and hearing

. Schedule appointments verify insurance (blue cross blue shield) charts for patients, medical records

Methodist LeBonheur Germantown Hospital April 2002-Dec 2003

PCA / Unit Secretary Memphis, TN 38138

. Provided direct patient care, both medical and non-medical

. Enter doctor orders, log medication, answer patients call light

HealthSouth Rehabilitation Hospital July 2001-Mar 2002

Patient Technician Memphis, TN 38104

. Provided total patient care

. Assist with feeding, bathing, dressing, and daily activity

. Assist with doctor appointments

EDUCATION

Tennessee Technology Centers of Memphis Aug. 2004 -Dec. 2004

Medical Billing / Surgical Technology Sept. 2006 – Aug. 2007

The Work Place / CNA Certified Mar.2001-June 2001

Mid South School of Beauty Sept. 1988 - Sept. 1990

Licensed Cosmetology

Westwood High School May 1986 – May 1988

TRAINING SKILLS

Maintain medical records, daily planning, patient care, medical secretary, customer service, appointment setter, coordinate work activities, organize and create patient charts, operate multiple phone lines, typing, faxing and 10 key by touch.

QUALIFICATIONS. Enter doctor orders

. Answer phone, patient call light, and schedule test for patients

. Log medication into logging book

CPR and HIPPA certified

Association of Surgical Technologist

Reference: Given upon request

Contact this candidate