Detra LeAnn Dillon
Orinda, CA 94563
***********@*****.***
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OBJECTIVE:
Desire a progressive opportunity where the focus is leadership, excellence
and growth which require a high degree of diplomacy, persuasiveness and
resourcefulness in order to drive company profitability.
PROFESSIONAL EXPERIENCE:
Strong Leadership skills.
Creative thinker with strong degree of adaptability and flexibility.
Effective and persuasive in communicating, verbally and in writing.
Proven track record for delivering superior team results.
Excellent organizational and time management skills.
San Mateo County Transit District San Carlos, CA 4/2009
to Present
Bus Maintenance Contract Administrator
. An experienced Contract Administrator with extensive knowledge in all
aspects of developing Proposal preparation, Technical Specifications,
Request for Proposal, Informal Bids, pre-bid conferences, selection
interviews, and evaluations.
. Extensive track record for successful bidding and vendor selection for
contracts in excess of $20 Million.
. Extensive experience in managing contractors in handling projects
associated with contracts administers to public sectors from
government procurement.
. Perform contract administration according to contract requirements,
policies, and regulations.
. Exercise authority for all contractual actions and phases within
warrant levels. Work includes a wide range of contract specializations
such as negotiations, cost and price analysis, and administration.
. Plan, develop, and establish the contractual strategy for the overall
acquisition of services.
. Participates in pre proposal and post award conferences with
prospective offerer to arrive at understanding of proposed
procurement.
. Serves as principal contact for a variety of functional specialists.
. Advises District of contractual rights and obligations and provides
interpretation of terms and conditions.
. Monitors subcontractor performance for conformance to original
proposal.
Gillig Corporation Hayward, CA 5/2006 to
4/2009
Buyer
. Negotiate and manage multi year / multi million dollar contracts with
suppliers. Set up Statement of Work, negotiated Change Orders and
place Purchase Orders. Produce Service Level Agreements for Hardware
and Services.
. Review RFPs and prepare either red-lined contract or memo of contract
exception to be included in RFP.
. Conduct competitive bid negotiations, solicit and evaluate supplier
proposals and award contracts.
. Manage performance of suppliers worldwide, driving continuous
improvement in areas of quality, cost and service.
. Develop new supply sources when vendors are inadequate or supplies are
out of stock.
. Interface with departments to ensure materials and services are
procured in an efficient and effective manner to meet department
schedules and requirements.
. High volume order placement for various commodities.
. Responsible for establishing ongoing cost advantages through the
development of strategic relationships, programs and initiatives with
key vendors and suppliers.
. Participate in short term and long term procurement planning
strategies. Track trends and reports, and respond to supply market
conditions and forecast.
. Act independently to determine best methods and procedures for the
timely completion of new assignments.
. Strong oral, written and presentation skills. Proficient with MS
applications and MRP systems.
Farmers Insurance Company Pleasanton, CA 12/2003
to 5/2005
Northern California Claims Representative
. Reviewed contract documentation, negotiate business terms and
conditions and pricing to ensure compliance with internal policies and
procedures.
. Identified and recommend solutions for vendor issues. Created
proposals for improved vendor performance.
. Provided developmental and training opportunities for team members;
monitored ongoing performance; communicated expectations and results
on a regular basis; maintained good communications within region.
. Maintained Vendor Management Program within the Farmers Flooring
Program to ensure that vendors are managed in a consistent manner.
. Managed day-to-day issues with vendors, maintained vendor issues list,
facilitated regular meeting with vendors and Farmers Insurance
personnel.
. Managed personnel matters such as resource planning, training,
performance evaluation and corrective counseling as needed.
. Communicated effectively to various levels, including executives,
peers, and analysts.
. Produced management reports on a monthly, quarterly and annual basis
for senior management.
. Performed monthly reviews of the vendor invoice to ensure its accuracy
and to identify cost saving opportunities.
. Defined, resolved, and communicated vendor management data trends and
issues to Farmers Insurance Senior Management.
. Responsible for a large caseload of complex property damage claims
involving multiple contractors, vendors and restoration companies.
Ram Communications Alameda, CA 6/1999 to
11/2003
Project Manager
. Managed the procurement of subcontracts including the management of
cost, pricing, schedule and performance parameters. Prepared bid
packages, analyzed and evaluated proposals, negotiated subcontract
provisions, selected and/or recommended subcontractors.
. Managed projects with an emphasis on planning and execution.
Developed, maintained and tracked simultaneous project schedules.
Managed subcontractor performance in conjunction with Field
Operations.
. Responsible for establishing ongoing cost advantages through the
development of strategic relationships, programs and initiatives with
key vendors and suppliers.
. Prepared technical presentations as well as correspondence for peers
and management.
. Effectively solved problems, collaborated with contractors and
employees, resolved conflicts, and negotiated projects in the
company's best interest.
. Managed and supervised staff and subcontractor performance and
administered projects nationally focused on solutions for installation
of voice and data communications.
EDUCATION:
BS Business Administration / Computer Information Systems San Francisco
State University
Fundamentals of Purchasing Buyer / Manager American Management
Association, San Francisco, CA- 2006
Bullet Proof Negotiating Program Crestcom, Hayward, CA,
November 2008