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Customer Service Administrative Assistant

Location:
Grand Junction, CO, 81503
Posted:
July 29, 2011

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Resume:

Cindy Reed-Wilson

**** ***** ******

Grand Junction, CO 81503

970-***-****

b77guo@r.postjobfree.com

**/**** – Present

Administrative Assistant

Hearth ‘N Home Products, Ltd

**** ******* * & 50

Grand Junction, CO

Phone answering, scheduling installs and service calls, orders, accounts receivables,

collections, shipping & receiving, greeting customers, selling product.

01/2005 – 04/2008

Escrow Assistant

Marquis Title & Escrow

3086 Silver Sage Drive

Carson City, NV 89701

Phone answering, scheduling appointments, opening escrow orders, processing documents,

e-mailing, banking, fed-ex shipments, ordering supplies, file processing, issuing checks, computer

input, copying and scanning of documents, requesting payoff demands and evidence of insurance,

closing escrow files, recording Deed’s of Trust, typing preliminary title reports.

08/2003 – 05/2004

DMV Service Tech 1 (Phone Room)

DMV Nevada

555 Wright Way

Carson City, NV 89701

Answered customer inquiries regarding driver’s license, vehicle registration, vehicle titles, smog requirements, insurance requirements and all rules and regulations under the jurisdiction of the

Department of Motor Vehicles via telephone and email. I received numerous customer compliments

(available upon request)

06/1990 – 08/2003

Customer Service Dispatcher

Charter Communications

1331 Centerville Lane

Gardnerville, NV 89410

Customer service to include taking orders, answering inquiries, receiving payments, selling cable tv

related services, data entry, routing and dispatching field personnel to scheduled jobs and any outages,

troubling shooting over the phone to resolve cable tv issues such as set top boxes, activated set top

boxes, also was assigned to handle the most irate customers and help them resolve their problems.

Professional References for Cindy Wilson

Bill Waring Hearth ‘N Home Products, Ltd. 970-***-****

Steve Urbach J & S Services 970-***-****

Bev Sterling Escrow Officer 541-***-****



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