QA Analyst

ALPANA WADHWA Mobile: 818-***-****

Email:******.*****@*****.***

SUMMARY

•Over 5 years of experience as a Quality Assurance Analyst.

•Highly proficient in Automated testing tools from HP/Mercury, Compuware, and other

•Extensively used Quick Test Professional for doing script enhancements, putting check points, inserting synchronization points and parameterization (for data-driven tests).

•Advanced knowledge of installing, configuring and using various test management/defect tracking tools such as Quality Centre for performing test activities such as tying requirements to scenarios, storing test plans, preparing and executing test cases, defect tracking, and reporting.

•Expert in preparing and executing manual and automated test cases and test procedures.

•Highly experienced in Back end testing and Data integrity testing using SQL statements.

•Proven proficiency in System Testing, End-to-End Testing, Functional testing, Regression Testing, Manual Testing and documentation.

•Full understanding of complete Software Development Life Cycle (Planning, Analysis, Design, Development, Testing, Integration, and support).

•Vast experienced in reviewing various documents such as, Software Requirements Specifications, Functional Requirement Document and Business Requirement Document in various forms and through various requirements management tools (Optimal Trace, CaliberRM, RequisitePro)

•Excellent communication skills and team building capabilities.

TECHNICAL SKILLS

Testing Tools : Quick Test Professional, Load Runner, Quality Centre

OS : Windows 9x/2000/XP/NT, UNIX, Macintosh

Database : MySQL, SQL Server 2005, Oracle 10g, MS Access

ERP : SAP, ORACLE

Languages : Visual Basics, VB Script, C, C++, SQL, PL/SQL, T-SQL, HTML, XHTML, UNIX

Utilities : MS Word, MS Excel, MS PowerPoint, MS Visual Studio, TOAD, Brio, Visio

Web Tools : TUKA CAD, Adobe Photoshop, Illustrator, Flash, Director, 3D MAX, Lectra, Corel Draw

EDUCATION

Bachelor in Computer Application

Indira Gandhi National Open University, India

DIPLOMA in Advanced Programming

APTECH IT Training, India

Certificate in Basic Computing

Indira Gandhi National Open University, India

PROFESSIONAL EXPERIENCE

AT&T, Dallas

January 2007 -May2008 Quality Assurance Analyst

AT&T and TeleNav, conducted a joint project called TeleNav Track and launched a GPS navigation service for mobile phones. TeleNav Track uses GPS and wireless technologies to provide business-management solutions via mobile devices. The project was to test the functionality of all the mobile features, including GPS tracking/reporting and navigation, wireless job dispatching, wireless forms and wireless barcode scanning.

Roles and Responsibility:

•Reviewed System Requirement Specification documents and Use Cases.

•Developed test cases for sanity testing, functional testing, and system testing.

•Conducted comprehensive functional testing of the application using QTP.

•Created user profiles and tested their roles and authorizations which are defined for users to access the features of GPS-enabled phone.

•Executed system tests, tracked defects, updated test scorecards and created reports through Quality Center.

•Performed validation testing on the database for each person to check their location.

•Created various Checkpoints for validating captured images and texts.

•Improved the efficiency of automated tests by Parameterizing it entirely.

•Performed verification tests to check for functionality of TeleNav Tracking system that can provide 99% defect free performance when deployed on GPA enabled phones.

•Performed Data integrity testing by writing various SQL queries.

•Executed numerous validation tests to confirm that any report sent from a phone matches the same report received at another end on any other phone.

•Also, designed and executed functional testing of mobile features like GPS tracking/reporting and navigation, wireless job dispatching, wireless forms and wireless barcode scanning.

•Scheduled regular Meetings and attended Walkthroughs with Business Analysts, QA lead and Project Managers.

Environment: QTP, Quality Center, TOAD, SQL, J2EE, Oracle9i.

UPS, Atlanta September 2005 -December 2006

Quality Assurance Analyst

Vantive is a web based framework, designed to manage the online order placement for Dell customers. This application includes customer order management, order accuracy, shipment accuracy, and on-time shipping. The project was that the web based interface had to undergo functional testing to validate the back end information of the user and also to confirm that all input and output met formatting standards.

Roles and Responsibility:

•Reviewed Functional Requirement Specification documents and System Requirement Specification documents.

•Developed test cases based on functional specifications and design documents.

• Maintained requirements and created Traceability between Requirements and Test Cases.

•Conducted manual testing and developed Start Up test scripts to test the functionality of the initial build.

•Performed web test using QTP for checking page contents, broken links, web objects, frames and tables.

•Performed Parameterization using variable values from the back end server to run data driven tests.

•Generalized the scripts using regular expressions and handled unexpected errors using exception handing mechanism of QTP.

•Executed test scripts for both positive and negative test scenarios.

•Conducted various types of testing like smoke testing, functional testing, and system testing.

•Conducted Regression Testing to check the integrity of the code

•Extensively used Quality Center for defect tracking management

•Validated Target Data using SQL against Business rules.

•Coordinated and communicated with Users for conducting their User Acceptance Test before releasing the code for production.

•Involved in Stress testing due to large number of participation from Dell customers using LoadRunner.

•Concluded the project by producing test summary document for management.

Environment: QTP, QC, Load Runner, SQL Server, Windows NT/2000.

Wells Fargo Bank, CA

April 2004 - July 2005

Quality Assurance Analyst

Wells Fargo is a diversified financial service company providing banking, insurance, investments, mortgage and consumer finance. Their banking applications were based on several modules like customer online ID authorization, monthly payment module, financial charges and security of the personalized pages. Their web based interface had to undergo functional and network security testing. The later phase of the application focused on customer profile including his savings, checking account and credit card updated information.

Roles and Responsibilities:

•Involved in Requirement analysis, identification and documentation of required system and functional testing efforts for all test scenarios (Positive and Negative tests).

•Generated Test Cases for each specification in Requirement Specification Document corresponding to each module.

•Involved in the preparation of test plan specifying an overview of testing approach, testing strategy, roles, and responsibilities.

•Extensively involved in Data-integrity testing writing SQL queries.

•Linked requirements to test cases for Traceability in Test Director.

•Performed Manual Testing and Automated Testing.

•Implemented requirements by inserting various Checkpoints in QTP.

•Performed Functional Testing, Regression Testing, Security Testing, and Data Driven Testing using QTP.

•Inserted Synchronization Points at required steps.

•Enhanced Test Script using different User-Defined-Functions.

•Ran the enhanced scripts, both as individuals and as a batch.

•Involved in load/stress testing using recording transactions in LoadRunner, to pinpoint potential problem areas and bottlenecks.

•Created and parameterized Vuser scripts using Virtual User Generator in Load Runner.

•Involved in Maintaining the Test Matrix.

•Defects were tracked, analyzed, and documented using QC.

•Updated, maintained, and promoted Test Scripts for Configuration Management for version control.

•Worked closely with the project team in planning, coordination and implementing QA methodology.

Environment: QTP, QC, SQL, LoadRunner™ 7.5, Windows NT, Java 2, Oracle9i.

Airtel, India January 2003 – February 2004

Junior Quality Assurance Analyst

Airtel introduced USB modem to get an instant access to internet and to the corporate application with real-time secure VPN access. It can be installed both on the LAPTOP and PC. The project had to undergo GUI testing of the application to ensure the functionality of USB modem. To verify the correctness of data retrieved once connected to internet. Later phase included version enhancement and introduction of Data Card to access the internet anytime, anywhere across Indian.

Roles and Responsibilities:

•Involved in reviewing Requirement Documents and the Technical Specification.

•Designed test cases and test scripts for manual testing and automated testing.

•Efficiently performed data driven testing in QTP for testing the application for data integrity.

•Effectively performed Functional, System Integration, Regression tests based on functional specifications, and end-user needs.

•Produced timely testing metrics and summary reports for project management and the quality assurance manager throughout testing life cycle.

•Prepared Test Cases and Test Procedures from the business requirement, system requirement and design documents.

•Scheduled, managed and executed test cases and test scripts and prepared the bug tracking reports with screenshots in TestDirector.

•Prepared test summary report that included milestones attained and missed, lessons learnt and future remedial suggestions.

Environment: Oracle 7.x, QTP, Test Director, Windows 98/2000

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