Property Manager

Arelis Aguayo

917-***-**** / ********@*****.***

Summary Strong customer service skills

Managerial experience

Fluent in both English and Spanish

Experience

Starwood Hotels & Resorts – White Plains, NY

Traffic Manager

August 2007 – December 2009

Received and responded to emails and phone calls from hotels regarding their new media and photography orders / Distributed incoming work to the team and ensured that it was completed before deadline / Provided hotels with timelines and updates regarding their orders / Followed up with clients to acquire any missing documents or information / Assessed quality of photos and media using Photoshop and Illustrator

Thornton Studios – New York, NY

Data entry - September 2006 – May 2007

Received information of all photo sessions taken / Processed all new clients information using Filemaker Pro / Submitted orders and ensured they were processed accurately

TV & Cinema Unit - Río Piedras, PR

TV Technician – May 2004 – June 2005

Physical maintenance of audiovisual equipment / In charge of daily organization and inventory of equipment / Supervised dispatch of equipment to students / Maintained continuous analysis and acquirement of new and upgraded audiovisual equipment

Game Stop - Bayamón, PR

Key Holder – May 2000 – February 2004

Assisted Store Manager and Assistant Managers with all store operations this including opening and closing the store, cash handling and daily bank deposits / Provided customer service and assisted customers with questions and product needs / Trained new sales associates / Motivated associates with weekly sales goals / Implemented store promotions

Skills

PC and Mac platforms / Microsoft Word / MS Excel / MS Outlook / MS Entourage / Filemaker Pro / Internet Research / Adobe Illustrator, Photoshop, Indesign / Typing at 60wpm / Full domain of the Spanish and English languages

Education

School of Public Communications

University of Puerto Rico, Río Piedras, PR

B.A. Audiovisual Communications - May 2005 – Magna Cum Laude

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