Driver

David A. Covington

**** *. **** ******; Milwaukee, Wisconsin 53209 414-***-****(h)/414-***-****©

email:*******************@*****.***

__________________________________________________________

Objective: To secure a challenging full time position with your company that promotes innovation and career growth.

Education:

University of Wisconsin- Whitewater ( 2yrs.)

Major: Finance Minor: Business Administration

University of Wisconsin-Milwaukee (1yrs.)

Major: Liberal Arts

CAPABILITIES

* Over eight years + of customer service in various settings

* Excellent communication skills, both interpersonal and presentational

* Active team player and proven team leadership

* Experience working with diverse population including minor skills in Spanish, both written and verbal

* Proficient with computers and programs including: Microsoft Word, Access, Publisher, PowerPoint, Excel Apple Man, Adobe Photo Shop, Adobe Illustrator, and Quark Express

* Strong Organizational skills

* Project management skills

* Creative problem solving skills

* Solid decision making skills

* Valid Class A Commercial Drivers License w/Air Brake and Haz-Mat Endorsement

EXPERIENCE HIGHLIGHTS

11/07-05/09- Kohl's Corporation

(FINANCIAL COUNSELOR I) Collections/Customer Service(Call Center)

-Answer high volume of in-bound calls

-Investigate and resolve customer inquiries

-Process enrollments/ cancellations/

adjustments on customer's account

-Process mail inquiries, fee adjustments,

finance charges adjustments, name/address changes, statements, queues,

payment problems and other duties assigned

by supervisor

03/07-06/07 (WE-Energies)

Customer Service Representative (Seasonal Call Center)

-Answering high volume of in-bound calls

-Assisting customers with their accounts

-Processing payments

-Processing orders

-Some out-bound calls

05/05-02/07(Miller Brands)

Route Salesman/Delivery

- Valid Class A CDL w/airbrake endorsement/ Certified Forklift Operator

-Inventory Control

-Customer Service

-Delivery/ Route Sales

- Warehouse/ Loading and Unloading

-Handling of monies

- Processing Invoices

04/02-05/05 (Washington Mutual Home Loans and Bank Inc.)

Loan Servicing Specialist II

-Data Entry

-Customer Service

-Handling of funds

-Loan Processing

-Correspondence

08/00-05/02 (Believer's In Christ: Christian Academy)

Teachers' Assistant

-Organizing outings

-Assisting lead teacher with lesson plans

-Communication on a consistent basis with

parents and students

-Organizing of programs and fund raisers

AFFILIATIONS, HONORS

-Member of: Black Student Union

American Marketing Association

Finance Developing Society

Minority Business Program

-Volunteer work for Project Return Program

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate