Bilingual Administrative Assistant

Amarilis Ester Vazquez

*** *. ******* ** #*** , Florida City, FL 33034

Phone: 786-***-****

E-mail: *.*****.*******@*****.***

Objectives

I am bilingual, multi-tasking, and computer expert with great people skills. I have the experience to help your company achieve its goals, and I have the flexibility to be trained in anything that can add to my extensive knowledge base. Completely experienced in various office programs such as Word, Works, Adobe, Word Perfect, Excel, Powerpoint. Have wide knowledge base of various retail accounting and payroll systems. Also extremely experienced in broadcasting and communications, with a background in media productions.

Education

B.A. English (April 2005)

B.A. Philosophy (April 2005)

 Minor in Communications

Experience

Server/Key Employee (03/2009 – present)

Restaurant Collection, Inc. (Miami, FL)

Responsible for presentation and serving of food to guests. Role as key employee includes but is not limited to supervising other employees, being manager-in-charge in absense of GM, helping ensure smooth customer service and quality during the shift, satisfying guest requests and resolving complaints.

Adminstrative Assistant (08/2009 – 10/2009)

Little School 4 Little People (Homestead, FL)

Responsible for daily interactions and communication with parents. Resposible for management of employee files, confidential childcare files, liasion between case managers and children in care, answering phones, inputing payroll, ensuring adequate staff coverage, scheduling and assisting with children’s transportation. Responsible for other supervisory duties and tasks as assigned by school director/owner.

Office Manager (06/2009 – 08/2009)

Florida City Academy (Naranja, FL)

Temporary manager for summer session of a medium sized childcare facility. Responsible for daily interactions and communication with parents. Resposible for management of employee files, confidential childcare files, liasion between case managers and children in care, answering phones, inputing payroll, ensuring adequate staff coverage, scheduling and assisting with children’s transportation. Responsible for other supervisory duties and tasks as assigned by school director/owner.

In-Store Coordinator (11/2007 – 06/2008)

WinnDixie Supermarkets (Orlando, FL)

Responsible for all store closing functions such as staff supervision, cash accounting, labor and sales management. Responsible for cashiers and service staff during shifts. Responsible for customer complaint resolution and check out monitoring as well. Also overseeing training provided for cashiers in the department. Assistant to the department manager, and served as second closing manager-in-charge.

Office Coordinator (01/2002 – 04/2005)

Publix Supermarkets (VARIOUS, FL)

Responsible for all store closing functions such as staff supervision, cash accounting, labor and sales management. Responsible for cashiers and service staff during shifts. Responsible for customer complaint resolution and check out monitoring as well. Trained to successfully cover for absent management and front service management. Trained in premier customer service and satisfaction, ISO 2000.

Skills

 Have over 3 years of internship and on the job experience in broacasting, production and media writing.

 Also work as a freelance writing consultant, operating self-owned small business.

 Experienced in an extensive variety of digital and non-digital media such as Adobe Premiere, Quark, A/B linear editing, Photoshop, Final Cut Pro.

 Advanced practical experience in location shooting and production, both as camarographer and producer.

 Succesfully published in both fiction and non-fiction since age 10.

 Completely bilingual; read, write, and speak Spanish at completely native level.

 Able to multi-task various ongoing projects; excellent at working under pressure and meeting strict and short deadlines.

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