Customer Service Sales
Resume:
Angela M Butts
Martinsburg, WV ***04
Axiom
Warehouse
At Axiom I worked as a temp at Royal Venders in the front glass dept assembling doors and other small parts. I also worked at Fedex sorting packages and stacking them on pallets. I love warehouse work an moving around, standing and staying busy.
U.S Cellular
1-1999 to 8-2003
Assistant Store manager
At U.S Cellular I provided efficient customer service to existing and new customers. As part of sales I sold mobile phone insurance to our customers. I kept up to date on all training, which allowed me to do my job effectively with up to date information. I also maintained my sales quota while handling other duties of my job such as Inventory, Cash Management, coaching and training associates, making schedule, and attending store meeting out of town. I also went above and beyond to activate a large business account with over 30 new phones. I was also invited to a managers convention in Tn, which was an honor at that time no assistant managers were ever invited.
Citicorp
10-2003 to 6-2011
Customer service sales
At Citicorp I was a customer service and sales rep. I took inbound calls from customers to assist them with their credit card account, and sold them credit protection, Identity Theft protection as well as wallet protection. I also made sure to keep up on all our training and sales meetings. I also looked to management for feedback on calls to better myself and our clients, which also helped the company too. Providing excellent customer service and sales knowledge is a win win win. A win for the client because the were serviced properly and left happy which was a win for the company because how we treat our clients is a reflection on the company and gives the company a good reputation and win for us because personal satisfaction and acknowledged for job well done.
Education/ Exp
I have my GED and am currently looking into going back to school for Business management. I also took accounting class at James Rumsey during my high school time. I have over 3 yrs warehouse exp and 12yrs exp in customer service and sales.
Goals
I love to be in a fast pace warehouse enviroment I learn quick and can assemble products and stack pallets. I can stand the whole shift an ready to learn new things.
I am a highly motivated person that loves to be working and interacting with my clients on a one on one basis to provide them individual attention. I am looking to be a part a stable and growing company. I want to achieve personal and financial success, as well as having a company stand by my training and education to further myself for advancement in that company. I am friendly with a great outgoing personality. I have great customer repore. I love to learn and grow. I learn quick. I am organized, effeciant and professional.
Reference
Candi Murphy
Renne Laing
Tiffany Wiliams
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