Customer Service Manager

Al-Rajhn T. Newborn

*** ****** ***. ****: 862-***-****

Newark, NJ Cell: 973-***-****

****-**** *****: ********@*****.***

Objective:

I’m seeking a job with career opportunities and that fits my personality. I’m hard working, excellent communication skills, and dedicated to customer satisfaction.

Skills:

• Strong work ethic and integrity

• Perfect attendance record

• Outstanding verbal and written communication skills

• 2 years customer service experience

• Self-motivated, honest, reliable, quick learner, and willing to take initiative

Education:

Irvington High School Irvington, NJ

Bernie L. Edmonson Center East Orange, NJ

Work Experience:

Bed Bath & Beyond 715 Morris Turnpike Springfield, NJ 07081

Customer Service Rep. 10/2010 – 10/2011

Manager: Ben Zimon 973-***-****

Pleasant to customers, various cash/credit transactions, answer telephone, aid customers in locating merchandise, communicate customers request to management, processing online store orders, exchanges, refunds, voids, store credit, and issuing gift cards.

Dressbarn 1745 Morris Ave. Union, NJ 07083

Stock/Sales Associate 03/2009 – 08/2009

Manager: Jackie S. 908-***-****

Polite to customers and co-workers, merchandising and floor moves, replenishing merchandise and monitoring floor and back stock, making price changes, housekeeping, cash/credit transaction, and meeting sale goals

Kentucky Fried Chicken 688 Lyons Ave. Irvington, NJ 07111

Cashier/Food Prep. 04/2008 – 08/2008

Manager: Tara McMillion 973-***-****

Greet all customers with warm welcome, various cash/credit transactions, work at fast pace, prepare side dishes, keep products fresh according to company timer, and keep work environment very clean.

Community and Volunteer:

Teen Guidance Organization / Boys and Girls Club Irvington NJ

Staff Member/Teen Leader 2006 – 2008

References:

Tara McMillon 973-***-**** Relationship: Manager

Troy Brooks 973-***-**** Relationship: Mentor

Contact this candidate