Service Management

SRAVAN KUMAR PANTHAGANI

E-mail: ******.**********@*****.*** Phone no:-+91 9819 43 51

40

Career Objective:

I wish to see myself associated with a progressive organization

that gives scope to apply my knowledge, skills and to be a part of a team

in an organization.

Educational Profile:

B. Tech (CSE) -2011 from Vaagdevi College of Engineering (JNTU-HYD) with

61.2%.

Intermediate (+2) from Board of Intermediate Education with 88.2%.

SSC from Board of Secondary Education with 82.5%.

Computer Insights:

Languages: C, C++, Java.

Java Technologies: Core java, Jdbc, Servlets and Jsp.

Web Technologies: HTML, JavaScript.

Database: Oracle 10g, MySql.

IDE: Eclipse, Net Beans.

Academic Project Details:

Project #1

Title : "IP Address management and locator"

Team Size : 4.

Role : Team Member.

Operating System : WindowsXP.

Technologies : Eclipse, JDK1.5, Servlets and JSP, MySql.

Description:

IP finder and IP Address Tracker aids you in tracking the real

IP address of the system you are currently working on. The address is given

in the corresponding format along with the logical name of the system. The

conversion of IP address to the respective name is done using Domain Naming

Systems. There are many IP address locator and IP address tracker on the

Internet of which only the reliable ones are to be trusted.

Project #2

Title : "Service Level Management"

Team Size : 3.

Role : Team Member.

Operating System : WindowsXP.

Technologies : NetBeans, JDK1.5, HTML, Servlets and JSP, MySql.

Description:

SERVICE LEVEL MANAGEMENT is the monitoring and management

of the quality of service (QOS) of an entity's key performance indicators

(KIPs). SLM is the tool, which enables smooth handling of the systems,

processes, and people involved in rendering a particular service. An

efficient SLM system is a vital asset to an organization. It ensures

optimum use of resources towards an efficient service delivery. It helps in

removing ambiguity.

Personal Competences:

Self- Motivator with immense confidence in oneself and a positive approach

towards work.

Ability to maintain high energy levels to complete tasks in a timely and

organized manner.

Seeks new challenges and constantly focused to accomplish the best.

Personal Profile:

Father's Name: Ramesh.

Date of Birth: 02 November 1989

Gender: Male.

Marital status: Single.

Hobbies: Browsing, Listening to music, playing sports and games.

Languages known: English, Telugu and Hindi.

Address: Royal Towers,wing-B,606,Sector-

8,Airoli,NaviMumbai

SRAVANKUMAR. P

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