pc technician

Location:

Salary:

35k

Posted:

June 20, 2008

Edward T. Johnson

E-mail:***********@*****.***

EDUCATION AND CERTIFICATIONS________________________________________________

Dell Computers Dell Certified Technician 2007-8

Carlos Rosario Int’l School MCP Certification 2007

Washington, DC

Carlos Rosario Int'l School A + Certification; Computer Support Specialist 2007

Washington, DC

ITT Technical Training Received Certification for Telecommunication 1986

New York, NY

New York City Technical College Received Associate’s Degree in Computer Repair 1986

Brooklyn, NY

SKILLS____________________________________________________________________________

Computer & Telecommunications Skills

• Installation of Dell components on Dell laptops and desktops

• Windows 2000/MS Office/Lotus

• Installed and maintained computers and peripherals

• Installed and maintained cables including twisted pair and coaxial

• Performed troubleshooting task on hardware and software

• Manmade help desk and answered incoming calls

Customer Service Skills

• Serve customers according to their needs

• Handle customer complaints

WORK EXPERIENCE ___________________________________________________________

Dan-Tech Inc Field Service Technician 2008-Present

Carlos Rosario Int'l School, Washington, DC Inventory Clerk 2007-08

Reviera Enterprise, Forestville, MD Sewer Inspector 2006

Henry’s Wrecker Services, Silver Spring, MD Tow Truck Operator 2004-2005

• Page 2

Eastern-Trans Waste, Washington, DC Helper 2002-2004

ABSS, PG County MD Field Service Technician 1996-2000

OAO, PG County MD Field Service Technician 1995-1996

Telesystems Source, Vienna VA Telecommunications Tech 1994-1995