Customer Service Administrative Assistant

Trisha Yontz

*** ********* *** 951-***-****

Corona, California 92879 ***********@*****.***

OBJECTIVE: Seeking a clerical position in which my skills and experience may be utilized.

PROFESSIONAL SKILLS

Ability to organize, multi-task, and manage time in an administrative capacity; Microsoft Word, Excel and QuickBooks; Ability to type 75 wpm +/-; data entry for long periods of time (dictaphone).

WORK EXPERIENCE

BBQ Oasis of Corona, Corona, California 08/2003 to Present

Administrative Assistant

Salary: $17.00/hr

• Provide/maintain excellent customer service with close contact with each customer to insure satisfaction throughout production process, in person and on phone.

• Manage 8 office/sales personnel and 12 production personnel.

• Data entry of all customer orders, drawings, purchases, and all correspondence.

• Provide Administrative and clerical support - schedule appointments, prepare time-sensitive information, process production orders, inventory control.

• Shipping/receiving, purchasing through vendors, prepare quality control check list to assure accuracy in product(s) for delivery, prepare all items for shipping.

• Process commission paperwork for sales personnel, process weekly payroll.

• Weekly janitorial/cleaning duties (floors, carpets, windows, showroom, production, restrooms, etc).

City of Norco, Parks and Recreation Department, Norco, California 08/2002 to 07/2003

Administrative Assistant

Salary: $14.67/hr

• Data entry/transcribing (from recorded tapes) reports and information from attorneys, council members, and city officials.

• Administrative and clerical support by providing excellent customer service in person and on telephone providing information or receiving monies for all city functions (i.e. sports registrations, dance, gymnastics, hall and building rentals for private functions or exhibits.

• Gathering information from different agencies in city to prepare weekly newsletter and distribute to all city departments.

Recreational Warehouse/Spas, Pools, Billiards – Corona, California 04/1995 to 07/2002

Administrative Assistant

$13.00/hr

• All administrative and clerical support (i.e. phones, filing, data entry) for company, provide/maintain excellent customer service with close contact with each customer to insure satisfaction throughout production process, schedule appointments, prepare time-sensitive information.

• Data entry of all customer orders, drawings, purchases, and all correspondence.

• Process production orders, inventory control, shipping and receiving, purchasing and maintaining constant relationships with vendors, prepare quality control check list along with delivery schedules,

• Process weekly commission paperwork for sales personnel and weekly payroll.

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