Manager Customer Service

Dan Cozart

** ******* ***** ***

Bozeman,MT ****8

Home: 406-***-****

Cell: 406-***-****

E-Mail: *******@*.***

Position Desired: Store Manager/District Manager

I have over 28 years of retail experience, 27 of those years in management positions from Warehouse Manager to District Manager. I have created and implemented plan-o-grams for both seasonal and everyday displays. I have pioneered out of the box overstock displays, created dazzling bulk displays and superb end cap displays. I have recruited, trained and promoted many individuals whom have moved up the corporate ladders. I am extremely adept at building strong, productive loyal teams through hands on training, mentoring, constructive counseling and providing a pleasant work environment. I have helped build strong repeat clientele bases through excellent Customer Service.

Work History:

Party America: 2/2004-6/2009

District Manager

Oversee 9 stores in 4 states. Ensure adherence to company policies and procedures and follow through on all corporate memos and seasonal binders. Provide guidance when and where needed to ensure company standards are attained in Store Appearance, Customer Service, In-Stock Levels, Stockroom Conditions, Payroll, Expense Control, Inventory Control and Proper Merchandising. Build strong store management teams and aide them in building strong staffs. I was awarded District Manager of the year for 2007.

Party City: 9/1996-12/2003

Store Manager

Oversee day to day operations, Inventory Control, Ordering Everyday, Seasonal and Advertised Merchandise, Set Everyday and Seasonal Plan-o-grams.

Walgreens Drug Stores: 5/1986-9/1996

Executive Assistant Manager

Assisted store manager in overseeing the day to day operations of store. Created Schedules, Seasonal Sets, Receiving, Pharmacy, Open/Close store, Training and Orienting new hires, Ordering and Customer Service. Awarded Advanced Store Management training certificate and was top in class.

Skaggs Drug Stores: 5/1978-8/1984

Assistant Manager

Assist Store Manager with day to day operations, Supervise Camera and Lobby Departments, Ordering, Stockroom Maintenance, Customer Relations and Seasonal Sets. Awarded certificate for Store Management training.

From: 8/1984-5/1986 Missionary Service in Peru.

Skills: Computer Operations, Communication, Organization, Leadership, Employee Relations, Customer Relations, Merchandising; Read, Write and Speak Spanish fluently.

References: Mark Stanley 816-***-****

Joe Tomas 913-***-****

Jill Loomis 913-***-****

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