Ayesha Maqsood
San Ramon, CA 94582
******.*******@*****.***
Objective
To find a work place where I can use my excellent communication skills and vast experience of working with people from all walks of life.
Experience
Senior Online Help Developer
Yahoo! Inc., Santa Clara, California
I was the chief online help developer for Geocities, a Yahoo! web service.
I was the chief coordinator for the editing and proofreading part of the People web page.
Senior Technical Writer
Intel Santa Clara, California
I was one of the senior technical writers for Intel Online Services. There were three of us and we were responsible for documenting Intel’s web-based services.
I was responsible for three-fold brochures that were to be distributed to potential Intel customers.
Principal Online Help Editor and Proofreader
Hewlett-Packard Cupertino, California
I was responsible for editing and proofreading HP’s Online Customer Service web site.
I was also managing the FAQs (Frequently Asked Questions) web page.
Technical Writer
Cabletron Systems Santa Clara, California
I started my technical writing career with this corporation. Cabletron was Cisco Systems’ biggest rival and so was the second largest networking corporation in the world.
I was creating user manuals and installation booklets for Cabletron’s LAN (Local Area Network) and WAN (Wide Area Network) software.
Education
Bachelors in Arts, Kinnaird College, Lahore, Pakistan
Masters in English Literature, Government College, Lahore, Pakistan
Certificate in Professional and Technical Communication, San Jose State University, San Jose, California
Certificate in Mutli-Media and Production, University of California at Santa Cruz, Santa Cruz, California
Certificate in Editing and Proofreading, University of California at Berkeley, Berkeley, California
Skills
I am very comfortable in dealing with all kinds of people.
I have always had great rapport with my colleagues and I am very easy to work with.
I am familiar with a variety of software and I can learn unfamiliar things quickly.