Customer Service Sales
Resume:
Cassandra tancredi
*********@***.***
Summary of Skills
* ***** ********** ** *****/customer service
Skilled in answering multiline phone system
Strong work ethic and team player
Strong verbal and written communication skills
Ability to multitask
Employment
Customer Service Representative
Activate Cellular Corporate, Beaverton, OR
June 2012- Present
Back up receptionist
Back-end customer service duties
Perform paperwork audits and file accordingly
General reporting
Assist sales reps at store level with customer service escalations
Assist warehouse with packaging and accessories
Photographer and Sales Associate
Lifetouch Portrait Studio, JCPennys Washington Square, Tigard, OR
September 2010-June 2012
7. Photographed families, children, and adults
8. Scheduled appointments
Answered telephones and took messages
Spent one on one time with customers
11. Earned top five sales position in selling portraits and merchandise
Responsible for closing studio twice a week
Receptionist/Mailroom Associate
The Art Institute of Portland, Portland, OR
April 2011-May
2012
1. Greeted potential students and provided them with paper work
2. Answered multi-lined phones, directed guests to proper extensions
3. Data entry
4. Knowledgeable in Excel, Word, PowerPoint, and Outlook
5. Filed documents in a timely manner
6. Separated and delivered mail according to departments and
instructors
Floor Supervisor/Manager
Lucky Brand Jeans, Woodburn Company Stores, Woodburn, OR
October 2009-March 2010
Trained for future position as Assistant Manager
Assisted in developing and training the staff
Generated sales with the staff and met monthly sales goals
Earned the top sales position on a weekly basis
Floor Supervisor/Manager
Izod, Woodburn Company stores, Woodburn, OR
August 2007-September 2009
Assisted the store manager in overall responsibility of the performance of
the store
Responsible for recruiting and the development of staff, controlled
expenses and shortages
Sales Associate,
GAP Outlet, Woodburn Company Stores, and Woodburn, OR
November 2005-August 2007
Provided excellent customer service
Was responsible for cash management
Handled inventory of merchandise
Responsible for closing cashier duties
Education
The Art Institute of Portland, Associates Degree in Photography and Design
April 2010- May 2012
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