Customer Service High School
Resume:
Downey, CA *****
Phone 562-***-****
***********@*****.***
Diana Narvaez_____________________________________
Objective Seeking a position as a receptionist in a department that rewards positive results, hard work, loyalty and dependability in a team environment
Skills Bilingual (Spanish) Fluent (oral, and written). Proficient in computer office package, MS word, Excel, Outlook. 50WPM and 10 key by touch. CPR certified.
Work Experience Medical Assistant Administrative Whittier, CA
ISOS Medical Management (2010)
Received phone calls and greeted patients.
Scheduled appointments.
Updated patient files.
Passenger Service Agent Los Angeles, CA
American Eagle Airlines LAX (2008-2009)
Prepared itineraries.
Computed fares.
Prepared and issued tickets/ refunds.
Receptionist Culver City, CA
Playa Digital Media (2008)
Received and directed phone calls to the appropriate departments.
Responsible for typing memos, reports and other correspondence.
Received and distributed mail and messages to appropriate departments and employees.
Data entry.
Lifeguard/Lead Anaheim, CA
Disneyland Resort (2007)
Ensured the well-being of all pool guests.
Maintained the cleanliness and safety of the pool areas and water slides.
Created daily schedules for, and supervised the performance of, the lifeguards on duty.
Education
Reservations/ Passenger Service Agent Fort Worth, TX
American Airlines Training & Conference Center (2008)
Learned basic customer service and ticketing skills.
High School Diploma Whittier, CA
California High School
References
Available upon Request
Contact this candidate