Health Care Management

Mary Tennessen

________________________________________________

***** **** ***. **********, ********* 55057

* Home: 507-***-**** * Cell: 507-***-****

******@***.***

Professional Experience

Allina Medical Clinic

10-2005 to present

LPN- Northfield, Minnesota

 Rooming patients/scheduling surgeries for Podiatry practice.

 Education of patients prior to surgical procedures.

 Post operative care and instruction of patients.

 Fulltime college student.

Allina Medical Clinic

10-2004 to March 2005

Project Manager –Eagan, Minnesota

 Assessed operational needs, implemented project plan, with timelines, milestones and measures of success.

 Worked directly with staff and leadership on implementation.

 Responsible for communication of changes to staff and leadership.

Allina Medical Clinic

1-2002 to 10-2004

Department Manager –Northfield, Minnesota

Volunteered to supervise reception/scheduling department, focusing on staffing education and engagement, in addition to managing nursing department.

 Lead a 3 person management team.

 Accountable for organizational development and education of staff.

 Recruited new candidates for hire.

 Supervised daily operations.

 Maintain compliance with employment law managing over 20 employees on assignment weekly. Duties include employee relations and general administration of payroll, worker's compensation, benefits, pre-employment checks, interviewing and screening.

 Provided annual reviews for staff.

 Responsible for resolution of patient concerns/complaints.

 Managed Nursing staff of 40 employees.

 Provided leadership opportunities and mentoring for staff.

 Promoted collaborative work teams.

 Facilitated educational opportunities to achieve quality patient care and a superior work environment.

 Provided timely communication regarding organizational issues and initiatives.

 Developed 7am walk in clinic

 Purchased all medical supplies along with major medical equipment.

Allina Medical Clinic

7-1993 to1-2002

Nursing Coordinator –Northfield, Minnesota

 Managed 40 nursing staff, consisting of CMA, LPN, and RN.

 Scheduled workflow, arranged for interim personnel as needed.

 Scheduled mandatory training and educational in-service opportunities for staff.

 Developed computer based tracking tool for tracking licensure and CME.

 Assisted in development of RN clinics to better meet patient needs.

 Purchased medical supplies, medications, orthopedics, and maintained inventory.

 Managed accounts payable for medical supplies.

 Coordinated annual feedback and planning sessions.

Allina Medical Clinic

10-1990 to 7-1993

LPN –Northfield, Minnesota

 Assisted physician with procedures, rooming patients.

Education

Pursuing Masters Degree in Management with emphasis Health Care Admin. GPA 4.0 6/2010

BS Degree in Health Care Management National American University GPA 3.97 10/2008

Licensed Practical Nursing Degree Worthington Community College

CPR certified

Community Involvement

Former Board Member Healthfinders Clinic

Process Improvement Teams

Diabetic Care Team

Safe Needle Research Team

Honors

 National American University (3.97 GPA)

 Allina Medical Clinic Key Contributor Award Recipient

 Excellence in Nursing Leadership Award Recipient

 Academic Excellence Scholarship Recipient

Contact this candidate