Technical Support
Resume:
Robinson, Illinois *****
Telephone: 812-***-****
Email: *******@*****.***
Richard Hawes
Objective:
To establish myself as a strong candidate for thriving positions in the field of Information Technology or an otherwise related field in regards to electronic sales/support.
Education:
Robinson High School, Robinson Illinois | August 1999 – May 2003
Vincennes University, Vincennes Indiana | August 2006 – May 2008
Major(s): Computer Software Support Specialist | GPA: 3.10
Affiliations: Member of the Alpha Beta Gamma Business Honors Society
Certifications/Awards:
• Associates in Applied Science Degree
• 2007-2008 VU “Most Outstanding Computer Software Support Specialist” Award Winner
• CompTIA A+ Certified Professional
• Microsoft Certified Professional
• Microsoft Office User Specialist certified
Field Experience:
March 2011-July 20011
Startek for AT&T, Decatur IL
Technical Support Specialist
May 2008-February 2009
The AME Group, Vincennes Indiana
IT Technician at Good Samaritan Hospital
December 2007-May 2008
Vincennes University, Vincennes, Indiana
Computer Lab Tutor
• Helping individuals in a variety of subjects including but not limited to:
o Computer Hardware/OS Software
o Database/Programming
o HTML/xHTML
o Basic Networking
o Microsoft Office Products
o Web and Graphics Design
August 2007-July 2008
Calibre Computer Solutions, Princeton, Indiana
Computer Technician
• Repair and maintain computer hardware/software
• Virus removal and/or software installation
• On-site and in house computer assistance
Contact this candidate