Resume of professional experience
Resume:
JANICE SMITH-BEAN
Long Beach, CA 90805
Email - ********@*********.***
OBJECTIVE
To obtain a challenging position working as a Data Entry Clerk in which I may utilize my excellent skills and experience while maintaining a high level of accuracy and productivity.
SUMMARY OF QUALIFICATIONS
• Data Entry – 10,056 KPH • Typing – 63 WPM
• MS Word/Excel/WordPerfect/Lotus Notes • Certificates – Word Processing/Typing
• Operate Document Scanners • Telephone Answering – Heavy Volume
• Typed Memorandums/Letter/Reports • Maintained Monthly Calendar
• Office and Paperwork Management • Excellent Customer Service Assistance
EMPLOYMENT EXPERIENCE
Self-Employed, Long Beach, CA 02/2005 – Present
Clothing Re-Designer – Part-Time
Responsible for re-designing dresses, skirts, blouses, sweaters, and jackets. Made minor alterations of various clothing items.
City of Long Beach – Center for Working Families, Long Beach, CA 11/04/2007 – 05/08/2008
Receptionist/Clerical Aide
Responsible for customer registration, and logging of clients with interview appointments. Provided clients with program information. Prepared appointment schedule and sign in sheets. Handled heavy inputs of data entry. Typed letters, and created spreadsheets. Responsible for monthly calendar organization, and entering documentation into computer case note system. Forwarded mail. Maintained office supply orders. Filed documents. Created customer scan cards. Handled heavy volume of telephone calls.
Los Angeles County – Department of Public Social Services 08/01/1993 – 12/15/2003
Intermediate Typist Clerk/Deputy Assistant – (Gain Program Section)
Handled all secretarial functions for Deputy Regional Administrator. Typed memorandums, reports, and staff evaluations. Created forms, spreadsheets, and monthly regional telephone directories. Forwarded assignments to supervisory staff. Finalized reports and assignments. Controlled 31-day calendar assignment/control. Scheduled staff trainings, meetings, and handled supervisor’s daily absence/presence time keeping. Filed. Created monthly job placement badges. Handled large volume of calls; screening calls and case complaints. Handled processing of interviews for new staff hires. Responsible for announcements, and paging on public address system. Faxed, and copied documents. Handled minor copier jams and cartridge replacements. Ordered supplies. Trained new clerical staff, and backed up Regional Administrator’s Secretary. GAIN PROGRAM – Responsible for assisting Gain Services Workers and Supervisor with various case preparation and management, and various office management duties.
EDUCATION
Certificate, Computer Operations, Maxine Waters Employment Preparation Center, Los Angeles, CA
Certificates, Data Entry/Keyboarding/MS Word/Excel, ABC Adult School, Cerritos, CA
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