Customer Service Sales

Nadia Bryan

**********@*******.***

Mobile: 079**-******

Objective: Seeking a position as the receptionist in your department that rewards loyalty, hard work, dependability and positive results in the team environment.

Work Experience

Agenda (part of the Novus Leisure franchise) London, England Receptionist, Reservationist September 2009-Present

• Recorded and managed customer inquiries and bookings

• Prepared seating arrangements for a 620 capacity venue

• Showed potential clients around the venue and persuaded them to book with our venue

• Assisted clients in planning special events

• Greeted clients and escorted them to their reserved areas

• Attended phone calls, concluded the nature of calls and directed callers to the proper department

Equator Media London, England Temporary Receptionist July-September 2009

• Successfully organized appointments between employees and clients

• Responsible for typing reports, memos and other correspondence.

• Kept detailed messages from the person called upon, containing name, call timing and business nature

• Accepted and distributed messages and mails to proper departments and employees

Selfridges London, England Sales Assistant October 2008-September 2009

• Welcomed customers and provided them with assistance and product information to help facilitate their purchases

• Built relationships with customers so as to encourage repeat business

• Addressed any queries the customers had in order to provide them with the best customer service possible

Tuleh New York, NY PR Assistant, Sales Assistant, Office Manager, & Intern, October 2007-August 2008

• Tracked and recorded sales progress

• Sold the collection to various V.I.P. clients

• Recorded sample requests and inquiries from the press

• Kept track of samples and made regular calls to follow up on missing items

• Hired and supervised interns

• Managed the calendar for the President of the company and assisted him in making travel arrangements

• Assisted in the overall preparation for the Fall 2008 show at Bryant Park

Computer Skills

• Transcription (60 wpm)

• Microsoft Office, Outlook, Excel and Powerpoint

• Apple Operating systems

Education

John Jay University, New York, NY B.A. Criminal Justice

Extras

• Classically trained pianist

• Skateboard Extraordinaire

• Eternally Optimistic

• Blogger

Contact this candidate