Mainframe System Analyst

NHU Q. VO

**** ******* *** *******, ** ***** (Relocating) 651-***-**** ********@*****.***

MAINFRAME PROGRAMMER – SENIOR PROGRAMMER / ANALYST

Versatile and solutions-focused software professional with 10 plus years of programming experience and strong qualifications to support diverse functions and industries. Eager to contribute technical knowledge and experience to create and build projects in IT that improve process efficiency and output quality. Skilled at working effectively both independently and collaboratively as part of a team in fast-paced environments to complete assigned projects while adhering to strict timelines. Exceptional interpersonal and communication skills to build rapport and productive working relationships with customers, co-workers, and management.

Technical Qualifications:

• IBM PL/I, COBOL, IMS and DB2, MVS, VSAM, JCL, SAS, SQL, Trillium and ETL (Informatica), BI/DW, Financial/Insurance Applications, RDMS, SDLC, Legacy Systems, UNIX, MS Office Suite, and Hardware.

AREAS OF STRENGTH

IBM Mainframe Programming Project Requirement Planning Problem Analysis/Resolution

Code Customization/Upgrade Functional/Integration Testing Insurance/Financial Industry

Prioritizing/Time Management New Project Planning/Delivery Analysis/Testing/Debugging

Deployment and Maintenance Leading/Mentoring/Developing Product Introduction/Launch

PROFESSIONAL EXPERIENCE

Securian Financial Group St. Paul, MN 1999 – Present

System Analyst (2005-Present)

Maintain full responsibility for project requirements definition, development of project planning, project execution and tracking, and complete customer support for the Individual Actuarial and Claims department. Key accountabilities include coding, testing, and implementing enhancements to existing and new systems.

• Perform tasks related to application analysis, programming, and design such as business requirements gathering, diagnosing, isolating, and debugging software problems, and performing problem resolution.

• Confirm all project specifications by reviewing program objectives, input data, and output requirements.

• Collect and research information on performance of programs and work to improve the overall efficiency.

• Collaborate with the Actuarial business area to achieve product rollout goals as well as perform analysis on new products and product features to reduce cost and improve efficiencies.

• Interact with as well as provide technical support for the Claims department including creating and updating various Claim systems to enable new products to go through death claims processing.

• Provide technical guidance to project teams as appropriate including the evaluation of vendor-supplied software packages and offering recommendations to IT management.

Senior Programmer Analyst (1999-2005)

Key team member responsible for planning, developing, coding, debugging, testing, and documenting software and computer programs as well as for completing all other essential programmer tasks. Created, wrote, reviewed, and modified computer programs and software.

• Performed tasks including architecture, design, development, and implementation of applications, technical feasibility studies, proof of concepts development, and support and maintenance of production systems.

• Conducted a wide-range of corrections, upgrades, and additional code to create user requested results.

• Participated in project research, design, creation, and delivery of detailed and complex program specifications in both development and production support situations.

• Assisted with the establishment and implementation of standards and guidelines that navigated the design of technology solutions across the enterprise.

• Contributed to a team effort by accomplishing related results as required in a timely manner, providing off hour support, and reporting results verbally and in writing to appropriate individuals for review and analysis.

EDUCATION

Bachelor of Science in Management Information Systems

University of Minnesota Minneapolis, MN

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