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Customer Service Representative

Location:
Glendale, AZ
Salary:
8.00
Posted:
January 10, 2011

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Resume:

Alberto Cardenas

**** * ******* ***.

Phoenix, AZ 85085

Cell Phone 210- 519-1451

OBJECTIVE

To secure a position as a customer service representative

EXPERIENCE

April 2008 to December 2009 Gateway Hills Golf Course, San Antonio, TX

Position: Laborer (golf cart attendant)

Positioned and prepared golf carts for players. Cleaned and readied carts for next day. Greeted golfer as they arrived at the golf course. Picked up golf balls at driving range, washed and placed in ball dispensers. Assisted as a Marshall on the golf course during busy days. Performed various duties as needed.

April 2007 to Febuary 2009 Silver Club Hotel and Casino, Reno, NV

Position: Soft count

Worked as part of a 3-person team counting monies that were collected from the slot machines and gaming tables. Duties were to ensure that the bills were bundled and counted. I ensured that the manual count coincided with the automated counter. All bundles had to be counted by two of the team members and verified.

November 2003 to December 2003 Meir & Frank, Vancouver, WA

Position: Stocker

Stocked merchandise during the Christmas season. Assisted in preparing special displays and insuring all merchandise was properly displayed. Received merchandise and placed all overstock merchandise in the stock room. Ensured stock room was neat and clean. Greeted and assisted customers during business hours.

June 1990 to October 2002 Wal-Mart Stores, Inc, Vancouver, WA

Position: Loss prevention, Sales clerk

Worked as a loss prevention associate. Apprehended shoplifter and prosecuted. Trained newly assigned associates and evaluated them to ensure proper procedures were followed. I worked with managers in identifying internal theft. I reviewed cash register detail tapes and security video tapes. During this time, I also worked as a sales associate in the garden center. I greeted and assisted customers. Directed customers to merchandise, answered questions on product and conducted price checks. Set up displays and stocked merchandise ensuring that work area was always clean and clear of any obstacles that would be considered a safety hazard. Participated in the safety committee.

EDUCATION

August 1985 NCO Academy

Lackland AFB, TX

- Military school for non-commissioned officers.

May 1966 South San Antonio HS

San Antonio, TX

- Received high school diploma

REFERENCES

Upon request



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