Administrative Assistant

JENN MCINTOSH

** ***** ***** *** ******** CA ****3

CELL: 612-***-**** EMAIL: ************@*****.***

QUALIFICATIONS SUMMARY

Skilled and dedicated Administrative Assistant with 5 years experience. Highly regarded by the managers and teams I support based on my attention to detail, ability to multi-task, calm and capable demeanor, and excellent written and verbal communication skills. I am passionate, focused and results oriented and my strong interpersonal skills facilitate a positive working environment with excellent morale.

TECHNICAL ABILITIES

• Power User in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

• Experience with ERP and CRM and Knowledge Management systems

• CHUTES, MMIS, Salesforce.com, SAP CRM, Knowledge Tree, CLASS

• Financial reports, balance and reconciliation

• Type 70 WPM with 100% accuracy. Excellent 10-key skills.

• Windows and Mac OS

PROFESSIONAL EXPERIENCE

PROGRAM SERVICES ASSISTANT DAKOTA COUNTY PDD

Provide support for multiple departments, including, Water Resources, Environmental Management, Survey, and GIS. Proficient with legacy applications and point solutions required for data tracking and management. Responsible for preparing budget documents for County Board meetings. Heavy data entry, reduced office backlog through tenacious and efficient execution of tasks.

ADMINISTRATIVE ASSISTANT GRAVITY PRO CONSULTING

Provided support for company president, sales team and other staff members. Arranged travel for sales team and consultants, managed consultant documents, reconciled expenses, corresponded with vendors, prepared invoices for billing clients, and other various clerical tasks as needed.

SALES ADMIN LIGHTING TECHNOLOGY SERVICES, INC.

Provided support for company president and multiple sales team members by preparing proposals, following up on leads, fielding phone calls, and performing many clerical functions. Volunteered for extra projects to help streamline office management.

CASE AIDE DAKOTA COUNTY SOCIAL SERVICES

Provided support for Department Director and 8 social workers. Performed variety of administrative, financial and organizational functions. Proficient with proprietary public sector technology applications. Heavy phone responsibilities handling phone inquiries from providers and clients. Cross-trained on all systems and tasks. Processed court documents, scheduled meetings and assisted with balancing financial reports.

ADMINISTRATIVE ASSISTANT SOVEREIGN GRACE MINISTRIES

Provided administrative support to national director of music ministry. Coordinated event scheduling, travel arrangements, correspondence and other clerical functions for Director. Performed note transcription and executed large scale copying and mailings.

EDUCATION

Century Community College, White Bear Lake, MN

Associate of Liberal Arts Degree

References available upon request

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