Office Assistant
Resume:
Michael Ferrara
*******.*.*******@*****.***
**** ******’s Brooke Dr.
Dublin, OH 43016
PROFILE
Advanced technical skills in MS Office, including Word, Excel, PowerPoint, and Publisher.
Excellent communications skills gained from coursework, sales experience, and leadership positions.
Flexible, team-oriented, self-motivated, creative problem solver.
EDUCATION
The Ohio State University Columbus, OH Graduation: December 2008
B.S. Mechanical Engineering, Major GPA: 3.08 [Dean’s List (>3.5 GPA) WI & SP 2007]
Minor in Business Spring 2008 – 4.0 GPA
PROFESSIONAL EXPERIENCE
Best Buy Incorporated, Dublin, OH
Customer Assistant/Personal Computing and Home Office Associate (September 2008 to Present)
Develop customer relationships while providing solutions to home electronics queries
Train and familiarize new employees with Best Buy practices and procedures
Member of Innovation Committee; responsible for developing and implementing new policies/procedures
Manage and maintain stock levels on display and in inventory
Worked 20 hours/week while full time student and 40 hours/week after graduation
Hendrickson International Trailer Division, Canton, OH
Engineering Co-op (August 2007 to March 2008)
Assist in the design and implementation of suspension parts and subsystems
Create customer drawings, models, and motion studies using Pro Engineer and ANSYS Workbench
Collect and organize data on air spring materials and performance using MS Excel
Present status reports and finished projects to superiors using MS PowerPoint
Named co-inventor on an invention disclosure form for a new mounting bracket. Possible patent pending.
The Ohio State University, Engineering Co-op and Internship Office, Columbus, OH
Student Office Assistant (February 2006 to March 2009)
Maintain accurate candidate and employer database files
Develop tools for analysis of data using MS Excel
Format and edit yearly Recruiters’ Guide using MS Publisher
Produce daily resume packets for incoming recruiters
Maintain cleanliness standards of interview rooms daily
Worked 20 hours/week while full time student
Independent Contractor, Cleveland and Columbus, OH
Loan Closer and Mobile Notary (July 2003 to November 2006)
Transport and explain loan documents to borrowers
Work independently while adhering to a very strict schedule
Witness signatures in accordance with notary guidelines
QUALIFICATIONS
Very adept at Microsoft Office: Word, Excel, PowerPoint, Publisher.
Extensive experience using Matlab to analyze data taken from various experiments.
Extensive experience using an end mill, lathe, vertical and horizontal band saws, etc.
Coursework includes Accounting, Human Resources, Business Management and Finance, Marketing, Project Management, and Project Selection.
OTHER EXPERIENCE
Ohio State University Mini Baja Team, Columbus, OH
SAE Mini Baja Design Competition: Midwest and West Competitions – 2003 and 2004
Elected as Design Team Leader by peers prior to the 2004 season.
Responsible for overall design and modification of two off road vehicles with specific work on drive-train components and the chassis.
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