Administrative Assistant Customer Service
Resume:
Davina Cloud
Lithonia, GA
***********@*****.***
Career profile
A highly dynamic, talented and professional Administrative Assistant with more than ten years of experience. Possess strong interpersonal and organizational skills with a keen ability to multitask a variety of challenges and responsibilities.
Skills and Proficiencies
MS Word Meditech
MS Excel Kronos
MS PowerPoint Iheal
Planning and Scheduling PeopleSoft
Written Communication Customer Service
Interdepartmental Coordination Internet Research
Telephone Reception Purchasing
45 wpm Typing Speed Call center
Duties and Accomplishments
Handles calls and promptly forwards them to appropriate persons.
Responsible for scheduling meetings for all employees; escorts visitors to staff members' offices, along with provides hospitality service arrangements as requested by staff.
Compose and distribute inter-departmental memorandums (e-mail, documentary and voice) ensuring timely delivery and receipt of important information while at the time maintaining confidentiality.
Prepares and assembles media kits for marketing.
Established and maintains electronic records management system for all incoming and outgoing correspondence.
Organize, sort and assign mail distribution for all the employees.
Responsible for setting up and maintaining numerical and alphabetical files.
Processed and submitted expense reports.
Familiar with office scanners, copy machines, fax machines, and multi-line phones.
Employment History
1. Administrative Assistant
Diversified Clinical Services, Conyers, GA 2008 to present
2. Medical Secretary
Metro Surgical Associates, Lithonia, GA, 2005 to 2008
3. Human Resource Administrator
Sears, Roebuck and Company, Tucker, GA, 1999 to 2003
Education
College Diploma in Medical Assisting, Sanford Brown Atlanta, GA 2005
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