Customer Relations Specialist
Resume:
Jill Streett
College Park, MD 20740
***********@*****.***
Professional Objectives
Work in a professional environment while building a foundation of knowledge for communication, public relations and marketing. Begin using my degree while working closely with a variety of people, not only in the workplace but also in the community.
To continue using my knowledge of customer service skills and financial well- being to further enhance customer relations.
Education
University of Maryland, College Park, MD
Bachelor of Arts, Dance, May 2011
4th Year Communication Major, Graduation December 2011
Work Experience
October 2011- present
Bartender/ Server
Darden Restaurants- Longhorn Steakhouse- Laurel, MD
• Ensure 100% customer satisfaction
• Work with the team to ensure smooth running and daily function of the restaurant
• Help out in any area needed
• Continue the use of customer relations and public relations knowledge
June 2011- October 2011
Leasing Agent
Archstone Connecticut Heights Apartment- Washington, DC
• Organize a personal office space
• Correspond with a multitude of people to promote the community and ensure easy living
• Weekly updates of marketing sources via various websites
• Conducted tours for prospective tenants
• Completed the lease signing process including: legal documents, time- sensitive documents, large sums of money, handling of keys and all official processes to complete a move- in.
January 2009 – Jun 2011
Bartender/ Server
Hank’s Tavern and Eats – Hyattsville, MD
• Lead all serving staff on a daily basis to ensure proper service and hospitality is given
• Ensure that the restaurant is in good order and all work is properly completed
• Train new employees, acclimate them to the restaurant’s procedures and policies
• Excellent customer service skills while interacting with customers
• Adept at working in a fast-paced environment, multi- tasking, and staying organized
Experiences/ Qualifications
Through all current and previous employment I have found that I am able to adapt to any situation well and without hesitation. In all aspects of my work, college, and personal life I am extremely organized and insist on punctuality, order and consistency in my work. I am quick to learn and excited to interact with whomever I can. My personality is always positive and ready to take on new challenges. I am prepared to use my BA in Communication and continue a professional career.
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