Customer Service Sales
Resume:
Maforbeng K. Sanga
Apt. G
Parkville, MD 21234
Email: *******@*****.***
Main phone: 240-***-****
Best time to be reached: ANYTIME
Objective: To acquire knowledge and skills necessary for working in the business world, and also honing excellent customer service and public relational skills.
Work Experience
Macy’s Inc.
Towson Town Center Mall
825 Dulaney Valley Road
Towson, MD
Job Title: On Call Sales Associate
Duties: Helping customers with questions, concerns, and choice; managing cash registers; obtaining and sharing product knowledge; greeting customers; sorting and reorganizing clothing on racks/in fitting rooms/from packages; floater-learn quickly and efficiently how each department works on the spot.
Dates worked: 4/18/2010-present
Reason for Leaving: Still employed.
Intersolutions Inc.
1418 Pennsylvania Ave SE 240-***-****
Washington, DC 20003-3029
Job Title: Temporary Concierge
Duties: Temporarily filling in for various luxury apartment‘s concierges in Washington DC and the Metropolitan Area; Administrative/Clerical duties-managing multi-lined telephones; working closely with leasing agents and maintenance crew; maintaining a clean and organized front desk; supervising front lobby and various amenity rooms; keeping written records of visitors/prospective residents/various business agents [i.e. cable technicians, electricians, plumbers, etc]; assisting residents with questions and concerns; receiving, stocking and organizing packages by quantity, date, and apartment number and/or resident name.
Dates worked: 07/2007-11/2009
Reason for Leaving: Moved to Baltimore permanently.
Georgetown University Bookstore
3800 Reservoir Rd NW
Washington, DC
Job Title: Temporary Sales Associate
Duties: Assisting customers/students with questions and concerns; managing cash register; help keep bookstore organized and stocked during the back to school rush at Georgetown University.
Dates worked: 01/2008- 01/2008
Reason for Leaving: Temporary Job assignment, job was completed in the time allotted.
AMC Magic Johnson Theater
800 Shoppers Way
Largo, MD 20774
Job Title: Concessionist/Usher
Duties: greeting customers; Maintaining a clean workspace; stocking and organizing various foods and candies; printing and tearing tickets; managing cash register; directing lobby traffic to corresponding theater rooms; assisting customers with questions and concerns; supervising theater rooms ensuring an enjoyable movie-going experience for customers.
Dates Worked: 04/2007- 07/2007
Reason for Leaving: Voluntarily quit.
Education
Morgan State University
1700 East Cold Spring Lane
Baltimore MD 21251
Major: Business Administration
Dates Attended: 07/2005-05/2006; 08/2007-12/2008; present
Prince George’s Community College
301-33301 Largo Road
Largo, MD 207**-*******
Major: International Business
Dates Attended: 08/2006-06/2007; 1/2009-12/2009
Takoma Academy
8120 Carroll Ave
Takoma Park, MD 20912-7397
Degree: general diploma
Dates Attended: 08/2001-06/2005
Other skills
French
Reading-beginner
Writing-beginner
Speaking-intermediate
Used: 1-2 years ago
German
Reading- beginner
Writing-beginner
Speaking-beginner
Used: recently [6 months ago]
Cash register
Beginners/intermediate
Clerical/Administrative skills
Intermediate skills [fax machine, copy machine, printer, filing, multi-lined telephones, organizing and stocking packages and other various supplies]
Microsoft Office 2007(and up) proficient
Typing speed- 35 wpm
Availability: As Soon As Possible.
References:
Co-worker- Makafui Adechion-Komlan (Macy’s)
Phone- 443-***-****
Manager- Ashley Larker (AMC theater)
Phone- 240-***-****
Mother- Mosina Sanga
Phone- 240-***-****
Contact this candidate