Quality Assurance

MOHAMMAD ZAHEERULLAH

**** *. ********* ***

Chicago, IL 60626

H: 773-***-**** ********.***********@*****.*** C: 773-***-****

OBJECTIVE

To secure a challenging position as QE/ME or Supplier QE in management to utilize my training and skills in Quality and Manufacturing or in Global Quality and Supply Chain Common Management.

SUMMARY

ASQ certified Quality Assurance Engineer with over 25 years of comprehensive practical background in all areas of quality and lean manufacturing operations including:

• Ability to thoroughly measure, analyze, improve and control quality with extensive use of computer skills and statistical tools and techniques.

• Skilled at proposing creative solutions and bringing projects to a successful completion on time and within budget.

• Procedure development, writing specifications, quality plans, test procedures, liaison with customers and suppliers, calibration and non-conforming material review.

• Trained in Six Sigma, Lean Manufacturing KAIZEN, 5S and ISO9000

• Experienced in ISO/QS 9000, Supply Chain Common, Regulatory Compliance, Project Management and Lean Six Sigma.

PROFESSIONAL EXPERIENCE

ITT INDUSTRIES, Morton Grove, IL

Quality Assurance Engineer 1980 to 2009

Developed, managed and implemented strategic quality planning. Successfully implemented QC/QA procedures and practices to assure that the unit’s manufactured products conform to engineering requirements. Responsible for managing the overall quality along with ISO9001 certification

Used lean/Six Sigma tools to evaluate products and processes. Analyzed root causes to ensure proper corrective actions are implemented in a timely manner.

Traveled to China ITT plants several times to assist in setting up production cells as a part of the transition of products to ITT plants in China.. Provided training to Chinese operators to ensure that the intent of quality requirements for the products are understood and met and also qualified manufacturing processes. Accomplishment: These transition projects resulted in cost saving of $800K.

Provided QA support in qualification and implementation of new and redesigned products. Worked with cross-functional team members and completed all QA related tasks.

Accomplishment: Through these efforts 5 new products (2 - Electronic Low Water Cut-offs, 1 – Electronic Water Feeder, 1 – Electronic Zone Pump Controller and 1 - New Flow Switch) were successfully launched in a timely and cost effective manner. Sales have increased by 10% as a result.

Developed quality planning for manufacturing processes, purchased materials and final test equipment to utilize manpower resources effectively while maintaining optimum cost levels. Identified quality problems analyzed root causes and initiated corrective action programs.

Accomplishment: Reduced overall scrap by 2.5%

Traveled to several suppliers’ facilities to assess their production readiness to produce ITT products. Conducted audits of suppliers’ quality systems and implemented advanced supplier quality planning system.

Assisted in field returns analyses. Investigated customer complaints by evaluating returned products to find the root cause and issued appropriate reports. Initiated corrective and preventive actions for the discrepancies found during the analysis of field returns. Followed-up, as required to verify effectiveness of corrective and preventive action

Responsible for providing direction for continuous improvement projects. Used statistical techniques such as SPC, DOE, FMEA and Capability Studies to optimize the quality and productivity.

Supported agency inspections (UL, CSA, FM) and coordinated activities with engineering and marketing for correction of variation notices.

Awards:

Received ITT’s Gold Ring of Quality Award for launching the Six Sigma methodology that resulted in significant cost saving and Quality improvement

Received ITT’s Silver Ring of Quality Award for launching Global Supplier Quality Management System

Received ITT’s Silver Ring of Quality Award for successfully launching a series of redesigned electronic low water cut-offs Single Voltage Probe that resulted in $500K cost saving

EDUCATION

BS, Mechanical Engineering, A.P. INDIA

CERTIFICATIONS

Certified Quality Engineer – ASQ

Certified Value Based Six Sigma Green Belt – University of Michigan

PROFESSIONAL DEVELOPMENT

Statistical Process Control

ISO 9000 Auditing

Design of Experiments

Functional Gaging and Inspection Techniques

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