Haiyan Zhu PhD **********@*****.***
*** ******* **., *******, **. M5S 3E5 ● Work: 416-***-**** ext.217 ● Cell: 416-***-****
CAREER OBJECTIVE
To secure a position where I can utilize my strong analytical, numerical and statistical skills as well as my extensive experience in operational research field.
QUALIFICATION HIGHLIGHTS
• Detail-oriented and self motivated professional with solid analytical skills.
• Strong ability to extract insights from large volumes of data using statistical and data mining techniques.
• 8 years experience in quantitative research, data management, analysis and modeling.
• 4 years experience in operational research projects with a focus on performance benchmarking, multi-objective optimization, and simulation, etc.
• Problem solver with excellent project and time management skills.
• Demonstrated skills in results interpretation, technical report writing and presentation.
• Consensus-driven communicator with an enthusiastic “can-do” attitude.
• Productive contributor in a fast paced, multi-cultural work environment.
TECHNICAL SKILLS
• Data mining, modeling and analysis
• Multivariate statistical analysis
• Monte Carlo simulation
• Programming in SAS, MATLAB, SQL, VBA, C
• Proficient in MS Office (Excel, Access, PowerPoint, Word)
WORKING EXPERIENCE
Research Analyst 2007-Present
CENTRE FOR MANAGEMENT OF TECHNOLOGY & ENTREPRENEURSHIP, UNIVERSITY OF TORONTO
• Translate business requirements into detailed data requirements.
• Develop new classification model for predicting the trend of stock market.
• Model and analyze bank branch performance in multi-dimensions, identify opportunities for better operations management practice.
• Perform ad-hoc analysis to deliver data-supported answer to questions relate to productivity savings, targets setting, resource reallocation, project selections, etc.
• Identify operating patterns for 1200+ bank branches, develop branch segmentation model based on their specific operating patterns and local business environments.
• Conduct Monte Carlo simulation analysis to validate mathematical models.
Data Analyst/SAS Programmer (Co-op) 11/2010-05/2011
METRO COLLEGE OF TECHNOLOGY, TORONTO
• Developed SAS code to manipulate raw data and validate data integrity.
• Benchmarked the effectiveness of bank branch’s cross-sell campaign. Identified the potentials for performance improvement.
• Performed retail banking customer profiling and segmentation based on account scores calculated through Analytical Hierarchical Process.
• Conducted post-campaign analysis and built predictive customer response model.
• Created and delivered reports and presentations with key findings and recommendations.
Business Analyst 11/2009-12/2009
FIXED INCOME, CAPITAL MARKETS, BANK OF MONTREAL
• Created test strategies & test plans, detailed requirement specifications, high level requirements, and test cases.
• Consulted with end users, subject matter experts and other stakeholders to delineate and analyze business requirements.
• Documented business requirements for necessary customizations to the new application and reviewed the customized components with the business and developer team.
Teaching Assistant 2002-2006
CHEMICAL & BIOCHEMICAL ENGINEERING, UNIVERSITY OF WESTERN ONTARIO
• Conducted tutorial sessions (up to 110 students) and taught one-on-one.
• Consulted with students and supervisors.
• Planned experiments and supervised during lab sessions.
• Prepared and marked assignments.
EDUCATION
CFA Level I, June 2010
Graduate-level Mini MBA program, University of Toronto, 2010
Ph.D. Engineering, University of Western Ontario, Canada 2006
M.A.Sc. Engineering, Sichuan University, China 1997
B.A.Sc. Engineering, Sichuan University, China 1994
OTHER ACADEMIC ACTIVITIES
• Published 12 research papers in academic journals.
• Delivered 9 presentations in international conferences.
• Research paper reviewer for International Journal of Management Science.
• Technical advisor to new graduate students working towards their advanced degrees.
INTERESTS
• Assisted University of Toronto Engineering Alumni event for celebrating the spirit of entrepreneurship and leadership.
• Participated and assisted in various fund raising events at the University of Toronto.
• Love to travel to expand my world view.
• Enjoy hiking and climbing.