Customer Service Engineer

Location:

Madison Heights, MI, 48071

Salary:

$60,000.00 Annually

Posted:

July 21, 2010

Contact this candidate

Resume:

Brett J. Allossery

Cell: 248-***-**** **** Westbrook Dr.

**********@*****.*** Madison Heights, MI 48071

Experience: Summer 2006, Summer 2007, Summer 2008, Summer 2009

Data Integrity/Electrical Engineering Assistant, DTE Energy, Detroit, MI

 Developed and standardized Joint Use utility pole replacement process

 Organized and managed a team of 10 co-workers to jump start the Joint Use utility pole process which resulted in $0.25 million in revenue

 Inspected conductor fuses and transformers for quality and maintenance standards

 Improved quality of service to customers by gathering crucial circuit information

 Developed informational web-pages on occupational safety

 Organized maps for service technicians to complete work orders

 Maintained and improved the accuracy of multiple databases for various company projects

 Established excellent relationships and developed effective time management skills

Summer 2004, Summer 2005

Seal Coat Specialist, National Seal Coating, Warren, MI

 Applied liquid sealant to commercial and residential asphalt parking lots/driveways

 Performed asphalt repair, maintenance, crack filling and line painting

 Established clientele by exceptional customer service and satisfaction

Education: August 2003 – May 2010

Lake Superior State University, Sault Sainte Marie, MI

 Bachelor of science in Electrical Engineering with robotics and automation option

 Designed and generated schematics for an electronic pacemaker

 Produced a digital alarm clock and replicated a traffic signal by means of microcontroller programming

 Programmed an array of robots to emulate real life tasks that are utilized in many current industries

 Simulated basic automated work cells/flow lines using Delmia V5 and Witness software

 Worked with a team of six engineering students to design and build a work cell to automatically tend a surgical drill bit laser etching machine

 Fabricated and welded the entire framework for the work cell

 Generated detailed schematics for the work cell control system

 Wired the programmable logic controller, human machine interface and all other electrical components used to control the work cell.

 Assisted in the programming of the programmable logic controller and human machine interface

 As a team, gave many presentations, held multiple design reviews and wrote many technical documents necessary for the success of the project

Computer Skills: Microsoft Word, Excel, Power Point, Project, MathCad, MatLab, AutoCad, C++, C, Assembly, V+, Delphi, Karel, RSLogix, OrCad/Pspice, Delmia V5, Witness, IDEAS

Interests: Outdoor sports and activities (snow skiing, snowboarding, ice hockey, camping, and water skiing). Donating to and volunteering for the American Cancer Society. President, player and coordinator of the ACHA Division III Lakers ice hockey club/organization for three years.

Brett J. Allossery

Cell: 248-***-**** 1604 Westbrook Dr.

**********@*****.*** Madison Heights, MI 48071

References: Mr. Ledian Dibra

Associate Engineer

DTE Energy 518 SB

One Energy Plaza

Detroit, MI 48226

313-***-****

******@*********.***

Dr. Ronald DeLap

Dean, College of Engineering,