Data Entry/Customer Service/Front Desk Agent

Objective

I have a professional attitude, an outgoing personality, and excellent people skills. My strong work ethic and reliability have been demonstrated in a wide range of employment situations. I am conscientious and trustworthy and handle responsibility well. I have an excellent attitude and can work with others in a mature manner. My "can do" attitude will help any team work better together. I meet the public well and can handle repetitive tasks. My goal as an employee is to contribute enthusiastically and wholeheartedly to the advancement of your business.

Work Experience

Bath and Body Works, Hendersonville, TN March 2008 - present

300 Indian Lake Boulevard, Building C, Hendersonville, TN 37075, 615-***-****

Manager - Dawn Brumsfield

Sales Associate - Assist customers finding what they need, replenish stock, ring sale transactions.

Floor set - Creatively arranging the store with new products in a eye pleasing manner and restocking merchandise.

Inventory - Worked in conjunction with RGIS to take inventory at two Bath and Body Works stores.

International Mission Board SBC, Richmond, VA September 1995 - December 2004

3806 Monument Avenue, Richmond, VA 23230, 804-***-****

Switchboard Operator (9/95-10/97) - Answered and directed phone calls for approximately 500 employees.

Customer Service (10/97-9/99) - Processed customer orders via phone and email (only department to use email to correspond with customers).

Administrative Assistant (Development Office) (9/99-12/04) - Provided support to Administrative Secretary, Development officers, and receptionist for the second floor. Processed incoming donor money, tracked their giving, and ran reports for the Development officers. Daily processed donor reports and thank you letters. Planned the annual staff retreats. Gave tours of the International Mission Board building.

Superior Federal Bank, Siloam Springs, AR March 1994 - September 1994

916 Highway 412 W, Siloam Springs, AR 72761, 479-***-****

Bank Teller - Drive thru teller, customer service desk (opened and closed all types of accounts).

Skills

Software: Word, Excel, Outlook Express, Internet Explorer, Firefox

Equipment: PC computers, Copiers, Fax machine, 10 key

Volunteer Experience

Peace Community Church, Goodlettsville, TN September 2006 - present

Nursery Worker

Mitchell Elementary School, Little Rock, AR August 1990 - May 1994

Parent Volunteer Coordinator

Church Nursery Worker, Various locations 1978 - 1981

Education

Downers Grove South High School, Downers Grove, IL graduated 1979

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