Customer service
Resume:
JOWHARA OMAR
Douglasville, GA
Phone: 774-***-****
E-mail:*******@*******.***
Objection:
To obtain career where I can grow and develop, with growth oriented company.
Qualifications
Enthusiastic Team Player, Punctual reliable
Flexible, hardworking, fast learner
Excellent time management skill
Computer Skills
Operating Systems: Windows 2000 Professional, Windows 2000 Server, Html, Visual Basic, Microsoft Word, Excel, PowerPoint, Access, and Outlook.
Computer Fundamentals, PC/Electronic safety,
Hardware/Installation/Configuration
Networking, Internet Technologies
Health and Safety related workshop WHMIS.
Communication
Open personality and good listening skills
Able to follow oral and written directions
Polite and pleasant with customers
Speak on the phone clearly and accurately
Bilingual in French and English
Interpersonal Skills Training
Life/Employment skills
Customer Support skills
Conflict Resolution,
Problem Solving, training
Assertiveness training
Education/ Training
Louis riel High-School
1995-1999
La Cite collegial
Computer Technician
2000-2005
Experience
Champlain healthcare
Team Assistant
Responsible registering new patients into the system and providing a broad range of client service support, administrative and clerical assistance to the CCAC Professional staff, clients, their families, service health providers and the general public.
March 2009 to March 2011
Ingdirect bank
Customer services & sales
Educate Canadians with our products and try to help them save more money
Promoting our high interest rate savings account,
Keep a long-term relationship with customers as well to attract more clients.
Ottawa, Ontario
March 2007 to March 2009
ChaseBank
Financial Service advisor
Responsible to contact delinquent accounts, by phone or email to solicit payment Persuade debtors to pay amounts due on credit accounts
Trace delinquent debtors to new addresses by inquiring at post offices Telephone companies, credit bureau.
Ottawa, Ontario
April 2003 to March 2007
Bell Sympatico
Billing Agent
Responsible for establishing a high-quality working relationship of variety of customer, providing customer advice and support over the phone, or email, moreover I was responsible for maintaining and providing customers satisfactions.
December 2000 to October 2003
Ottawa, Ontario
Harrington Staffing Services
Assistant clerk
January 1996 to November 2000
Ottawa, Ontario
Interests
Enjoy reading, music, sports and surfing the net…
Jowhara Omar
7851 Tower CT Drive
Douglasville, GA
Phone: 778-***-****
E-mail:*******@*******.***
Please accept this as an application for the position currently available in your company. My resume is enclosed for your review and consideration. I believe you will find my qualifications meet your expectations.
I enjoy a challenge and work hard to attain my goals constantly, communication with all levels of employees has strengthened my interpersonal skills.
I am organized and detail oriented, work well under pressure and deadlines, I also enjoy working with variety of people, and have a great attitude. I am looking for a creative, challenging, growth oriented position and would like the opportunity to learn more about your organization and the position.
My background experience includes sewing alternation, coordinating and community works, has given a great deal of patience and strength. Also I am good in typing, as well as computer skills.
I would like to thank you in advance for your time and looking forward to speak with you in person.
Jowhara Omar
Sincerely,
Contact this candidate