Slot tech

Shane Hayden

**** ******* ******, ********, ******* Columbia, V2C3C9

Phone: 250-***-****

Profile

• Thorough knowledge of computers (Windows, Excel, Internet, AutoCAD)

• Strong problem solving, analytical, strategic, creative and interpersonal skills

• Excellent customer service skills

• Ability to function and commit positively to a working team

• Excellent verbal and written communication skills.

• Sound judgment and decision making skills.

• Fluent written and spoken English

Experience

Honda of Canada Manufacturing - Alliston, Ontario

Final Assembly Worker – July 2007 to May 2009

• Operate a number of different cordless and air powered tools such as drills, impact wrenches, lift assist arms for engines, sub frames, doors, wheels, hoods, transmissions, etc.

• Operate a number of DC powered tools that report torque values directly into a complex computer tracking system. Enter and retrieve production data using computer terminals, and remote scanners.

• Bolt, screw, clip, and fasten together parts to form subassemblies, such as doors, seats, steering columns and axle units.

• Install mechanical and electrical components and systems, such as engine, transmission, axles, pumps, wire harnesses, instrument control panels, and brake and air-conditioning systems.

• Monitor material stock along assembly line and notify materials-handling personnel or supervisor of impending shortages.

• Verify quality of own work and write descriptions of any and all defects observed on documents attached to vehicle bodies.

• Notify supervisor of excessive number of damaged or defective parts, and request replacement supply of standard parts to expedite work flow.

• Train new workers on new or changed operations.

• Participate in group meetings and discuss methods of resolving recurring production problems with workers and supervisors, utilizing knowledge of assembly processes.

Ontario Lottery and Gaming Corporation (OLG) – Georgian Slots – Innisfil, Ontario

Slot Technician - January 2006 to July 2007

• Responsible for the maintenance and repair of all slot machines and related equipment.

• Reprogram CPU boards and set all AGCO regulated options on slot machines.

• Convert themes, upgrade software and move slot machines as required.

• Perform Jackpot inspections as outlined by the Internal Control Manual by verifying the slot machine has not been tampered with.

• Monitor all slot machine inventory, future projects, upgrades, new regulations and order all required parts

• Assisted with the complete conversion of 850 machines from coins to the TITO (ticket in, ticket out) and easy pay system.

• Comply with all applicable Internal Control Manual policies and procedures pertaining to slot machines.

• Promote and maintain the utmost integrity and the highest calibre of customer service and respect to all customers and OLG personnel.

• Maintain general awareness of gaming operations at all times and comply with security policies and procedures in order to secure company assets.

• Maintain a clean and safe work environment.

• Comply with safety procedures including use of required safety equipment and identify unsafe practices or conditions.

Bruin Reality - Welland, Ontario

General Labourer, November 2004 to December 2005

• Assist Architect with building new homes, and various home renovation projects.

• Framed walls, insulation, drywall, mudding, taping and painting

• Exterior vapour barrier and stucco work

• Roofing demolition, and install shingles

• Poured concrete footings

• Resurrected decks and fences

• Demolition and clean up

• Responsible for paying various suppliers, and obtaining receipts

Joe Renovator – Niagara Falls, Ontario

Labourer - September 2003 to October 2004

• General labourer for Renovation Company that specializes in all types of home renovations, including kitchen and bathroom renovations, and deck building.

• Framed walls, insulation, vapor barrier, drywall, mudding, taping and sanding

• Demolition work, including removing existing bathrooms and kitchens

• Plumbing, electrical, finishing and painting

• Experience with operating all tools required to complete work

Bazaar & Novelty – St. Catharines, Ontario

Warehouse Assistant - January 2003 to August 2003

• Fill customer orders

• Stock shelves and provide inventory for production as required

• Monitor inventory and establish min/max levels based on changes in usage

• Assist with receiving goods

Convergys – Welland, Ontario

Customer Care Representative - August 2002 to January 2003

• Provided technical support for AT&T Wireless

• Excellent customer service and superior communication skills

• Ability to trouble-shoot and solve problems quickly and efficiently with minimal supervision

• Consisted of nine week training for various programs and the complex wireless system

• Built new accounts for AT&T Wireless customers

Education

Niagara College of Applied Arts and Technology – Welland, Ontario

2001 - 2003

• Completed two years of the Electrical/Electronic Engineering Technician Program

Notre Dame College High School, Welland, Ontario

1997 - 2001

• Obtained Ontario Secondary School Diploma

Interests

• Enjoy traveling, snowboarding, fishing, camping, hiking, anything adventurous and challenging

• Intrigued by electrical work, computers, woodworking, and challenges of a construction, renovation and technical nature.

• Researching and participating in ways to better the environment.

References available upon request.

Contact this candidate