QA Analyst/ Developer

SUMMARY OF EXPERIENCE

*+ years of professional IT experience in the area of Mainframe, COBOL, CICS, JCL, ORACLE, DB2, INFORMATICA as specialist.

Development experience across functional business areas such as Healthcare, Retail Industry, etc.

EDUCATIONAL QUALIFICATION

Bachelor of Engineering in Electrical and Electronics Engineering from the University of Madras - 1999

PROFESSIONAL QUALIFICATION

Oracle Certified Associate (OCA) from Oracle Corporation.

TECHNICAL SKILLS

Mainframe

Language : COBOL, JCL, CICS.

Database : ORACLE 11g, DB2, IMS

Operating System : MVS, UNIX, Windows NT, Windows 95

Special Software Tools: ENDEVOR, INFO-X, CA7, ABEND - AID, SOFTECH, JMR, PLATINUM, QMF

Training Attended :

COBOL, DB2, JCL - Trained by Tata Consultancy Services, Chennai.

PROFESSIONAL EXPERIENCE

Affiliated Computer Services (ACS) Oct 2003 to May 2005

The Project Description

The client is American International Group, Inc. (AIG), a world leader in insurance and financial services. Head – Quartered in Dallas, TX.

Team Lead with 5 Team members, tracks/monitors status of job through computing process. Maintains appropriate logs. Respond to user inquiries and communicate with computing staff to expedite or clarify status.

Receives, verifies, logs and prepares user jobs for processing, referring to work request, production schedule, and established operating procedures. Performs various input control checks to ensure accuracy and completeness of job/data submitted.

Responsibilities:

Production control from Onsite(Houston TX) and offshore India.

Tracks/monitors status of job through CA7.

Abended jobs status will be notified to the appropriate Production support person.

Open a Peregrine ticket for each abended job, update the ticket for the steps taken and after successful completion of the job closing the ticket

Maintains appropriate logs. May respond to user inquiries and communicate with computing staff to expedite or clarify status.

Starting the CICS production and test regions.

Cognizant Technology Solutions (CTS) Feb2001 to Aug 2001

The Project Description

This project work consists of maintenance and production support, coordination with Onsite Team. Maintenance involves, receiving the customer requests from the client which might involve recoding the source programs and/or enhancements to updated functionalities etc. The requests are forwarded in a form called the LOG which consists the specification of the problem with a Log Number. After analysis, this LOG is allotted to the team by the module/project lead and a technical design document is prepared. On successful review of the doc, coding is done. A walkthru is done on the code to check for coding standards and functionality. Now the reviewed code is tested by running it against some test data which probably is picked up from production data or is created as the need may be.

Oncall support involves monitoring the production cycles and fixing up the abends in case of problems. The jobs are monitored using CA-7. The problems might be database locks, resources unavailable, space abends, FTP, bad data etc.

Role and responsibilies

Was a member in a team of 30.

Involved in analysing and handling the code for customer requests.

Involved in Solving Log, oncall support and fix up of abends.

Maintenance involves getting the customer requests from the client which involve recoding the source or enhancements to updated functionalities etc.

Tata Consultancy Services Feb 2000 to Feb 2001

The Project Description:

Target Corporation is America's Fourth largest General Merchandise retailer has three divisions namely Department Store Division, Mervyns and Target. The project provides maintenance and enhancement to Departmental Store Division, Merchandise, Non-Merchandise, EDI are taken up for Maintenance and enhancement. Design and Implementation of Conversion of legacy to common in progress.

Responsiblities

Production Support from Offshore and Onsite : Job is being monitored using CA7 Tool, Bug - fixing and Permanent Fix for Abended Jobs.

Tools used : CA7 Tools (Job Monitoring Tool)

Quality Activities : Causal Analysis, Status Reports

Project Fixed Deposit System

Platform Client/Server, Unix, Windows, DOS

Technology/Software DB2, Reports

Duration August 1999 – February 2000

Client Voltas LTD.

The Fixed Deposit System is developed for the Centralized Fixed Deposit Division of Voltas Ltd. This System handles the Fixed Deposit (FD) holder information maintenance, Collection of Cheques, Payment of Interest / Incentive, Payment Reconciliation, various MIS reports & Query Module.

Responsibilities:

Requirement Analysis

Develop new modules as per User requirement

Enhancement and Maintenance of the existing modules

Coding & testing individual modules of the software against the Unit test cases.

Work(Visa) status:

Authorized to work in US(Green Card).

Contact this candidate