Customer Service Technician

Amarilis Vitan

***** ******** **.

La Porte, TX *7571

Cell: 281-***-****

*********@*******.***

Introduction:

As a Lab Technician, and Lab Administrator, I fully demonstrate the organization a professionally level of discipline. Strong leader and team player experienced working in fast –paced environments demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and discreet; committed to customer service. Detail-oriented and resourceful in completing projects; able to multi-task effectively.

Highlights of Qualifications:

Strong experience of supervising the functioning of a laboratory

Deep knowledge of the various laboratory exercises (testing) and the various associated procedures

Proficient with Microsoft office (Word, Excel, and PowerPoint)

Ability to train the assistants in the working of the laboratory

Ability to stock and re-stock laboratory equipment used for different experiments or testing

Ability to prepare reagent’s measure and weigh appropriate chemicals

Ability to perform tests in wet chemistry in inbound and outbound materials

Professional Experience

Lab Technician, March 2011-July2011 (Temporary)

Em2 Solutions/ Duratherm Chemicals

• Performed tests on all inbound and outbound materials to determine the criteria in each sample

• Highly trained in wet chemistry

• Worked with BTU (Heat of combustion) instrument, TOX (Determine if the landfill is toxic, Water distillation, Specific gravity, Ph. Mete, X-Ray (looking for any elements), Flash point

• Record monthly material inventory

• Assisted in the lab special projects and performed tests activities

Lab Technician/ Administrator, January 2008-December2009

One Source Toxicology

• Analytical data preliminary drug screening utilizing Olympus AU5400.

• Responsible for testing samples and precision results to determine adherence to forensically criteria under the Department of Health and Human Services.

• Responsible for GC/MS and extractions and release information to the Deputy Lab director.

• Responsible in oral fluids specimen with EVO instrument and strongly trained to test samples manually.

• Ability perform test by doing Specific gravity, PH meter, validations, change reagents, weekly maintenance for lab instrumentation, and calibrate instruments

• Handled official laboratory correspondence efficiently.

• Data entry some of the company documents and correspondence.

• Responsible in purchasing laboratory materials.

• Responsible for training of new employee

Lab Technician/ Administrator, February 2007-September 2008

Sun Product

• Conduct chemical and physical laboratory tests to assist scientists in making qualitative and quantitative analyses of solids, liquids, and gaseous materials for purposes, such as research and development of new products or processes.

• Wet chemistry analysis was used 99% of the time in the lab by using all techniques that use instrumentation for quantitative analysis; Gravimetric (in which a chemical species is determined by weighing) and Titrimetric (which involves volume measurement of a liquid reactant).

• Perform tests on all in-coming raw materials such as Lurgi sulfanition, Alcohol Ethylate, Alcohol Ethylate Sulfate, Coco Oil, Linear Alkyl Benzene, Sodium Methylate, Caustic (Naoh) Methanol, Ethanol, Sulfuric acid, and some other raw materials.

• Responsible for monthly inventory, data entry laboratory documents, , review and write important document after any other lab technician before sending it to clients, answered multi lines phones calls from inside and outside plan.

Lab Technician/Administrator, October2001-December 2007

One Source Toxicology

• Coordinate and manage multiple priorities and projects for the lab

• Ability perform test by doing Specific gravity, PH meter, validations, change reagents, weekly maintenance for lab instrumentation, and calibrate instruments

• Laboratory supervisor managing fifteen employees

• Supervision of analytical data preliminary drug screening utilizing Olympus AU5200 chemical analyzer.

• Responsible for GC/MS and extractions

• Responsible for purchasing laboratory materials

• Type and data entry laboratory documents and correspondence

Languages

English, Spanish, and Romanian

Education

Bachelor of Science in Business Administration

University of Phoenix, April 2010

Contact this candidate