Insurance Manager

Maria Elena Veiga

*** **** **** **, *******, FL *3012

786-***-**** /*******@*****.***

PROFESSIONAL EXPERIENCE

Feb 07-Dec 2011 Executive Assistant, SFX Baseball Group, Weston, FL

Chicago based professional sports athletes agency, Florida branch

Manage office and support four Latin Division Sports Agents assisting with all aspects of client service for up to 100 Latin professional baseball players. Register regulatory documentation and pertinent data. Process and update required forms and information. Streamline all databases and filing systems for current and accurate information. Order and track required equipment orders with subsequent national/overseas shipments. Handle insurance set up and related topics, temporary housing, banking transactions and diverse matters. Assist agents and management with administrative duties. Attended trainings for web-based data management systems.

Aug 04-Jan 2007 Development/Marketing Assistant, Shake-A-Leg Miami, Coconut Grove, FL

Non-profit, water sports community center dedicated to disabled children and adults

Managed the Development and Marketing office. Updated and maintained 5000 member database (advisors, donors, volunteers). Tracked all donations and created personalized acknowledgments. Streamlined all databases and filing systems for accurate information, updated marketing materials and distributed information. Assisted with the planning, coordination and execution of special events, membership functions and fundraising activities. Coordinated and prepared media information with appropriate follow-up. Assisted the Development Director, Board members and CEO with administrative duties.

Feb-July 2004 Office Administrator, Dadeland Financial Associates, Miami, FL

Insurance Agency

Managed all aspects of new insurance policyholders and their files, acted as liaison between insurance agents/brokers and owner, provided support and troubleshooting for insurance agents/brokers, assisted customers on the phone with their insurance issues, handled administration duties including bookkeeping.

2001 -2002 Freelance simultaneous translator (English to Spanish), Argentina

-BASF Argentina S.A./Global English Center - new product presentation at a one-day conference.

-Rio Hondo Dam Congress – new project presentations, press conferences, television and local newspaper interviews, and engineers’ conference meetings.

-SENYP Neonatology and Pediatrics Services – new USA joint venture executive/professional meetings.

1999- 2001 Executive Administrative Manager, MK & Asociados, Argentina

Consulting business for development/implementation of processing techniques for citrus by-products

Responsible for a staff of eight, performed various types of translations, implemented modern communications systems and maintained company’s web page, organized large volumes of data and created corresponding database for in-house library, assisted with project presentations and carried out general administrative duties.

2001-2003 Managing Partner, CriPor S.A., Production/Export, Argentina

1995-1999 Managing Partner, RiojaCerd S.A. Production/Export, Argentina

Business for export of Argentine frozen meat products

Responsible for marketing in USA, Hong Kong and Europe, public relations, communications and related translations. Handled required export documentation and banking transactions, administration and bookkeeping.

EDUCATION

Marketing Certificate, University of California, San Francisco, 1980

Bachelor of Arts in Sociology, University of Florida, Gainesville, FL, 1976

Associate of Arts, Santa Fe Community College, Gainesville, FL, 1974

SKILLS

Proficient in Salesforce and Cabinet NG/web-based data management systems

Proficient in Microsoft Office and Windows; Quick Books; Kintera

Bilingual – Spanish/English, translator

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