Customer Service Manager

OBA M. TRAMEL

Phone: 310-***-**** ~ Email: *******@*****.*** ~ 1810 W.5025 SO. ROY, UT 84067

Education

Professional CDL Truck Driving Certificate, Salt Lake Community College – School of Applied Technology, Salt Lake City, UT. 2011

Endorsements: Doubles / Triples, Tanker, Hazmat

HVAC/R Apprentice, Davis Applied Technology College, Kaysville, UT. 2010 – 2011

Coursework included:

Troubleshooting, Repair, Maintenance of Heating Ventilation, Air Conditioning Equipment, Related Components

Preventive Maintenance

Testing of Electrical Circuits, Components

Installation - Heating, Air Conditioning, Refrigerant Systems, Electro-Mechanical Controls

Blueprint, Schematic Reading

Welding, Fabrication, Piping Practices

Safety Practices, OSHA, EPA Regs, MSDS

Graduate – East High School, 3.5 GPA, Salt Lake City, UT. 1989 – 1991

Expertise

• Experience Driving 53feet Semi Trailer

• Knowledge of diagnosing, inspecting, and maintaining trucks

• HVAC / R

• Warehousing, Shipping Protocols

Customer Service – 10 Years, Commitment to Quality

Adept at Communicating with Vendors, Team Members, and Customers to Deliver Excellent Service, Work Order Updates

Computer Literate

OBA M. TRAMEL

Phone: 310-***-****

Email: *******@*****.*** Page 2 of 2

Experience

Warehouse Forklift Driver, Lofthouse, Ogden, UT. 2011 to Present

Load, Unload Freezer Units, Outgoing Trucks

Scan, Label Pallets

Rotate Stock

Forklift Certified

Machine Operator/Warehouse Production, AutoLiv, Inc., Ogden, UT. 2009 – 2010

Assembled Airbag Auto Parts in Production Line, Continually Achieving Hourly Goals

Final Quality Inspection of Parts Prior to Shipping

Managed Shipping, Packaging Processes for Cell Team

Customer Service Co-Manager, Circle Lounge, Salt Lake City, UT. 2007 – 2009

Oversaw Staff of 20+ Employees

Ensured Customer Satisfaction

Inventory Tracking, Receiving And Organization

Register Closeout, Cash Handling

Warehouse Manager, Driver, D & B Distributing, Salt Lake City, UT. 2005 – 2007

Ordered, inventoried materials. Generally managed the warehouse

Handled shipping, receiving of extensive food products

Pulled, delivered orders

Assured correct paperwork, collections

Electrician Apprentice, Arco Electric, Salt Lake City, UT. 2007

Read blueprints, bent and installed conduit

Pulled wire, confirmed wire quality

Provided general electrical support as requested

Lead Shipper/Receiver, Macrotech Polyseal, Salt Lake City, UT. 2003 – 2005

Pulled, packaged and shipped orders for industrial seals

ISO 9000 certified

Tracked product inventory

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