Customer Service Technician

Jonathan E. Castillo

**** ********* ******

Redondo Beach, CA. 90278

Cell Phone 310-***-****

***********@*****.***

OBJECTIVE

Seeking a career in the HVAC industry where I can demonstrate my Technical Skills for improved productivity for an organization.

SKILLS AND QUALIFICATIONS

• Practical knowledge calibrations on various tools, equipment, gages and pneumatic thermostat

• Practice in construction framing

• Familiarity with blue print reading

• Familiarity with computer literate in microsoft office

• Familiarity with copper pipe brazing

• Skillful at compressor on Air Conditioning Split Systems Pump Down and Troubleshooting

• Practicing leadership skills • Practical knowledge circuit breaker troubleshooting

• Skillful at step up step down transformer troubleshooting

• Practiced in customer service

• Familiarity with cell phone repair

• Practiced in air conditioning recovery and charging

• Familiarity with logic probe testing

• Practiced in hermetic compressor testing

• Talented in plumbing repair

• Familiarity with RF Spectrum Analyzer • Trained in solder and desolder components from circuit boards.

• Competence in receptacle and switch installation

• Skillful at telephone and electrical installations.

• Practice in contactor relay installation and troubleshooting

• Practice in computer repair

• Practicing Solar Panels

• Practical knowledge in sheet metal

PROFESSIONAL EXPERIENCE

Knight (Adecco) Compton, CA General Laborer 5/2010 – 8/2010

• Unloading boxes and freight from trailers

• Forklift operator stacking boxes

Amonix (Benchmark) Torrance, CA Electronic Assembly 1/2010 – 3/2010

• Worked under microscope doing surface mount of solar panel cells

• Worked with curve tracer testing surface mount boards

General Motors (Aerotek) Torrance, CA Electronic Technician 2006 – 2008

• Worked in Hybrid Division supporting the engineers in the R &D. Duties Including: Chillers for leak coolant testing operations on manifold gages, bubble testing manifold gages underwater

• Worked on calibrating various equipment, Including: torque tools and torque screwdrivers

• Worked with power supplies and DMM’s on testing and calibrating shunt resistors and thermocouples

• Installed and calibrated ground static alarms

• Cable and wiring harness assembly

• Worked with calibration manager

• Worked with Microsoft Office using Excel, Word and Power Point

• Worked with high pot testing and curve tracer’s testing thermocouples and high power cables

• Worked with power supplies testing current sensors with power module control

Q-Tech Culver City, CA Electronic Test Technician 2005 – 2006

• Worked on vacuum controls for gold plating of crystal oscillators on satellite microchips. Use of various equipments include: Oscilloscope, frequency counter, DMM’s, power supplies

A.S.I.G. Los Angeles, CA Ramp Agent 2004 – 2005

• Loading and unloading boxes to and from aircraft

• Forklift operator in moving pallets

United States Air Nat’l Guard, March AFB, CA Assistant Supervisor 2004 – Present

• Duties alternate depending on assignments assigned to guest relations to customer service

• Security Clearance Level 1

• Team assistant supervisor with food services personal as Staff Sergeant

United States Air Force, Malmstrom AFB, MT Satellite Installer 2000– 2003

• Installation of telephone lines and satellite connections to receiver

• Cable and telephone line crimping and stripping.

CERTIFICATIONS & TRAINING

WyoTech, Long Beach, CA

• Diploma in H.V.A.C. Technology 2011 – 2012

-E.P.A. 410 Certification

Harbor Occupational Center, San Pedro, CA

• H.V.A.C. Fundamentals 2008 – Present

- E.P.A. Technician TYPE UNIVERSAL License and Certifications 11/2008

• Advance Electronic Fundamentals

Century Community Training Program, Lennox, CA

• 8 Week Pre-Apprenticeship Construction Training Program Certification 09/2009

• Ramset/Red Head 09/2009

-Certification Card: Operator Powder Actuated Tools

• US Dept. of Labor/O.S.H.A. 09/2009

-10 Hour Safety and Health Training in Construction Safety and Health

United States Air Force, March ARB, CA

• Airman Leadership Diploma 08/2009

• Certified Personal Fitness Trainer 07/2009

• Good Conduct Medal 2003

• Certification in Electronic Principles 03/2001

ITT Technical Institute, Torrance, CA

• Bachelor of Science Degree, Electronic Engineering Technology 1999 – 2000

• Associates of Science Degree, Electronic Engineering Technology 1997 – 1999

-Honors Graduate

-Ham Radio Technician License 1998

El Camino College, Torrance, CA

• Electronics/HVAC 2010 – Present

• General Study 1993 – 1996

References

• References and Recommendations will be furnished upon request

Contact this candidate