Customer Service Sales

DIAA ABUZEID

Telephone: 778-***-****

Email: *.*******@*****.***

HIGHLIGHTS OF QUALIFICATION

• A+ Certified Technician with strong working knowledge of software, hardware, networking, operation systems and security applications; passion for electronics and computers

• Proven customer service, marketing and sales experience; ability to communicate effectively with people from diverse backgrounds

• Ability to accurately troubleshoot, analyze and resolve problems

• Easily establish and maintain cooperative and effective working relationships with others including the public

• Work well in a fast-paced, high pressure, multi-functional environment

• Self starter, quick learner, honest, patient, reliable and productive work ethic

• Maintain current and accurate knowledge of technology hardware and software

• Shipping and receiving

• Conduct inventory counts

EMPLOYMENT HISTORY

IT Technician

Store Manager Self-Employer

First Step, Hamilton, ON 2009-2012

2008-2009

Audio Installer & Sales Clerk Best Buy, Edmonton, AB 2007-2009

EDUCATION & TRAINING

CompT1A A+ IT Technician Certificate

Justice Institute Of British Columbia Universal Learning, Surrey, BC

Basic Security Training 2009

2010

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate