Customer Service Quality
Resume:
Kevin Moore
Fort Smith, Arkansas 72901
***********@*****.***
Focus: Seeking an entry-level position in management where my
current knowledge aids in the development of the
organizations overall goals and objectives.
Education: University of Arkansas – Fort Smith
Bachelors of Science, Business Administration, 2011
Experience: Biomat USA
10/08/08-present
Plasma Processing Area Lead
• Monitor and evaluate operations
• Promote customer satisfaction
• Obtain necessary samples accurately and efficiently
• Adhere to standard operating procedures
• Created work schedule for employees, including breaks,
lunch, vacations.
• Interviewed prospective employees
• Ensure that all units and appropriate samples are placed
into freezer within required time frames
• Ensure that accurate and thorough documentation of
necessary records and logs are performed
• Supervise area training of new employees and
participated in the retraining of current employees
Walt Disney World Company
01/25/08 - 08/12/08
Dispatcher
• Display excellent communications skills with customers
and team members
• Provide high quality customer service
• Assists and greet guests
• Worked in a high energy fast paced environment
George’s Restaurant Fort Smith Arkansas
08/27/07- 01/20/08
Busser
• Clean tables in a efficient manner
• Greet and assists guests
• Work in a fast pace , team oriented environment
Rheem Fort Smith Arkansas
5/27/07- 08/16/07
Production Worker
• Work in a team environment
• Work in different areas
• Work in a fast pace environment
Trane Fort Smith Arkansas
5/25/06-08/20/06
Production Worker
• Work in a team environment
• Work in a fast pace environment
• Work in a high quality work environment
Honors &
Activities: Internship with Walt Disney World
Skills: Microsoft office
References: Available upon request
Contact this candidate