Senior Lead Service/Installation Technician

Rene’ A Joubert

**** ** ***** *** * Miami, FL ***93

Cell 305-***-**** * E-mail *********@*******.***

Professional Experience

SecTech Security Solutions Miami, FL 04/2010 – Present

Owner - Vice-President & CEO

•Security integrator dedicated to the sales, service and installations of Security cameras, alarms and locks in Miami- Dade County.

*Hamilton Pacific Miami, FL 08/2008 – 03/2010

Lead Senior Service Technician

•Responsible for all service calls for the Banking Industry in Miami-Dade County and Monroe County on CCTV, access control systems, burg alarms, drive up bank teller equipment, combination lock work, vault safe deposit drillings.

•Duties included closing and updating of daily service calls, weekly time and expense report Submissions, Company truck inventory maintenance and technical support for other techs.

*Hamilton Pacific took over the service contract for Wachovia Bank from Red Hawk and

I was offered the position of Lead Senior Service Technician to continue servicing this

Major national account.

Crow Security/Red Hawk Miami, FL 08/2007- 08/2008

Senior Service Technician

•Responsible for all service calls for the Banking Industry in Miami-Dade County and Monroe County on CCTV, access control systems, burg alarms, drive up bank teller equipment, combination lock work, vault safe deposit drillings.

•Duties included closing and updating of daily service calls, weekly time and expense report

Submissions, Company truck inventory maintenance.

CPSI Miami, FL 03/2007-08/2007

Installation/Service Technician

•Responsible of service calls on CCTV, access control systems, fire and burg alarms for commercial and residential customers.

•In charge of new commercial and residential installations assigned by sales team.

•Responsibilities also include daily/weekly time and expense reports.

BCI Technologies, Inc. Miami, FL 06/2005- 03/2007

Regional Service Technician

•In charge of service on the Florida East coast for this Texas based Company.

•Duties included Fire alarm annual inspections and service calls, access control, CCTV and

Burglar alarm service calls on National accounts such as Dillard’s, CVS, Radio Shack,

and others.

•Also occasionally assisted the Installation dept. on backed up projects, which included but was not limited to submitting plans, pulling permits, and full installations and programming of CCTV, fire and burg alarms.

•Responsibilities included weekly time and expense reports, open and completed service tickets reports and overnight all paperwork to BCI Headquarters every Monday.

Segutronic Int’l, Inc. Miami, FL 07/2004- 06/2005 Service/Installation Supervisor

•Responsible for coordinating and dispatching daily service calls and assisting the Engineers in the planning and execution of installation projects.

•This was a hands on position that required supervision of a team of 3 technicians and outside contract work both in the Miami area and overseas in Central America, mainly in the banking industry.

•Responsibilities also included ordering and shipping all the necessary equipment needed to complete the overseas installations.

Diebold, Inc. Miami, FL 11/1999- 03/2004 Customer Service Engineer II

•Responsible of service in an assigned territory on all bank equipment which included: drive up pneumatic units, CCTV, burg alarms, access controls, vault doors, time clocks, combo locks, safe deposit box drillings and ATM’s.

•Was on the ATM on call team for the last 3 years 24/7 every 2 weeks.

•Other duties required the daily closures of service calls and the weekly time and expense reports using Oracle software on the company’s supplied laptop.

Hamilton Safe Miami, FL 01/1998- 10/1999 Service Technician

•Responsible of service in an assigned territory on mainly bank equipment which included: drive up units, CCTV, burg alarms, access controls and combination locks.

•Weekly time and expense report completion and service tickets submission.

ADT Miami, FL 10/1995- 09/1997 Installation Technician

•Responsible for the installation and programming of burg alarm and CCTV equipment in small commercial projects.

•Other duties included keeping adequate parts inventory in truck and filling all installation paper work.

Greenscapes, Inc. Miami, FL 03/1993- 10/1995

President

•Landscape and sprinkler systems, designs, installation and maintenance.

Topka Corp. Miami, FL 02/1988- 02/1993 Warehouse Manager

•Complete warehouse operations for this exporter of food and consumer items.

•Duties included ordering, purchasing, shipping/receiving and maintenance of documentation.

Rod’s Marine Miami, FL 10/1986- 02/1988

Store Manager

•Managed all sales and merchandising efforts for this retail marine supply store.

Burger King Caracas, Venezuela 08/1981- 09/1986

Rotating Manager

•Oversaw management of ten Burger King Outlets within Caracas.

Education

Rets/ATI Technical Institute Miami, FL 09/1987- 12/1989

•Associates Degree in Electronics Technology

•International School Caracas, Venezuela 07/1981

•High School Graduate

Licenses and Certifications

•FCC Licensed

•FASA and BASA Licensed (expired)

•Certified in various manufacturers equipment: all Diebold drive up automated teller units, ATM’s, vault doors, time clocks, and combination locks. Gyyr VCR’s and switchers. DMP alarm panels. Silent Witness DVM’s. Lanex Digital video recorders. Bosch Divar, Pacom, Bosch/Radionics 9000 series alarm panels and Ram VI Programming software.

•Locksmith License # 02299.LKI-XMT

•Tae-Kwon-Do First Degree Black Belt

Supplementary Training and qualifications

•Various management and customer service courses and work shops.

•Multilingual: English, Spanish, Dutch and Papiamento.

•Proficient with Excel, Word, Power point and various other computer programs.

•Service and installation of access controls, card readers, door strikes, electronic locks, magnetic locks, electronic combination locks.

Contact this candidate