Network Technician
Resume:
Micah Whalen
*** ***** ** --******, ** *****
***********@*****.***
SUMMARY
A demanding Network Technician position requiring my 2 years of experience administering a mixed Linux / Windows network (primarily gigabit) including Windows desktops, VPN appliance, firewall appliances, routers, switches, dedicated web application server, MySQL servers, network storage appliance, WSUS server, installing and configuring new CentOS Virtual Machines, developing and implementing comprehensive data backup scripts, domain user tracking scripts, domain software installation scripts, domain anti-virus installation and update scripts, and exceptional problem-solving and communication skills.
QUALIFICATIONS
Track record of resolving complex internal & external customer technical issues promptly and thoroughly
Responsible for performance monitoring and new VM implementation
Proficient in the configuration & maintenance of routers switches, firewalls and other network equipment
Start to finish WSUS server implementation project completion and continuing maintenance
Outstanding written and verbal communication skills
Highly motivated to learn and excel in all assignments
ACCOMPLISHMENTS
A+ certified
Planned, developed and implemented a WSUS server
Routinely develop Linux and Windows scripts for network maintenance, backup and data tracking
EDUCATION
New York Institute of Technology, Old Westbury, NY
Bachelor’s, Interdisciplinary Studies, 2006
GPA: 3.55. Magna Cum Laude
Unites States Navy, Air Technical Training Center; Pensacola, FL
Aviation Electronics Technician Level I
With over 630 hours of classroom and laboratory instruction, I was given a strong foundation of electronic and electro-mechanical knowledge and earned 2 meritorious promotions for academic excellence.
JOB HISTORY
Billing Consultants LLC
Network Specialist Jul 2009 – Present
I maintain a mixed network consisting of Windows 2k3 AD with 25-30 desktops, 5 servers including 2 dedicated Citrix XenServers with 8-10 mostly CentOS VMs. I’m responsible for resolving all user tech support calls requiring daily customer interaction and problem solving, implementing and maintaining the backup strategy for the VMs, network uptime and security, desktop and server updates and upgrades and other network infrastructure maintenance tasks. Was responsible for migration from VMware to Citrix XenServer. I routinely write Linux and Windows scripts to carry out and automate daily tasks.
Celestica, Fort Collins, CO
Senior Operations Engineering Support Technician, Aug 2000 – Oct 2005
Responsibilities included troubleshooting various systems including telecom, mass data storage, and cable/satellite equipment from system to the component level. Equipment included high bandwidth data traffic head-end voice video equipment involving a variety of software platforms including Linux, HP-UX, and Windows. This was in a contract manufacturing environment with frequent new product introductions. Trained new employees and worked with teams on extensive Q/A projects.
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