James Carriere

C-** **** Tranquille Road (***) **6 - 7267

Kamloops, BC V2B 8B6 afkclp@r.postjobfree.com

OBJECTIVE

Subscriptions Assistant

RELATED SKILLS

• Motivated self-starter with an aptitude for learning new skills quickly.

• Work well independently and as part of a team

• Plan and organize work efficiently; good follow-through with careful attention to detail.

• Excellent written and verbal communication skills

• Take charge and responsibility for planning/executing challenging projects.

• Proven customer service skills

• Excellent interpersonal skills

• Ability to work under pressure and deal with difficult customers

• Strong data entry skills

• Ability to adapt to changing workloads and priorities

• Work well in a team environment

• Ability to deal with sensitive matters with a degree of diplomacy, tact and confidentiality

• Handle crisis situations in calm and capable manner

• Follow instructions; handle both technical and soft-skills training.

COMPUTER SKILLS

• MS- Office Suite

SUPERVISORY / LEADERSHIP

• SDP Team Leader Convergys managed 25 people

• Managed Fish Farm in Kyuquat Sound BC, 40 man crew

• Managed Broodstock Crew for NorAm Aquaculture Campbell River BC, 10 man crew

WORK EXPERIENCE

• SDP Team Leader

Convergys Kamloops BC Oct March 2008 to Jan 2010

• Customer Service Representative

Convergys Kamloops BC Oct 2007 to March 2008

• Computer Tech

Ctec Computer Shop Kamloops BC, May 2006 to Sept 2007

• Appli-Web-Assistant Intern Coop work term

Human Resource Skills and Development Canada Campbell River BC, June 2004 to Sept 2004

• Log Home Builder

Diezen Log Tech Parksville, BC, March 2001 to Nov 2001

• Site Manager

Marine Harvest Campbell River, BC, Feb 1998 to Jan 2001

• Broodstock Manager

NorAm Aquaculture Campbell River, Oct 1995 to Feb 1998

EDUCATION

• Thompson Rivers University

Computer Systems Technician Diploma Program, Aug 2005 to Sept 2007

• North Island College, Campbell River, BC

Information System Admin Program, Sept 2003 to 2004, First Year Completed

• Malaspina College, Nanaimo BC

Fisheries and Aquaculture Technology Diploma, Sept 1991 to April 1993

INTERESTS / AWARDS

Awards

• Dean’s Honour Roll for Academic Achievement, North Island College, April 2004

Interests

• Hobby Farming

• Fishing

• Hunting

REFERENCES

Judy Cross Kristina Marchand

Former Team Leader Former Team Leader

Convergys Convergys

Tel: 250-***-**** Tel: 250-***-****

afkclp@r.postjobfree.com afkclp@r.postjobfree.com

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