Objective
To contribute exceptional customer relation skills, account management and knowledge of printing in a challenging Customer Service position.
Abilities
* ***** ********** ** ******** Service in the Printing Industry Extremely productive in a high volume, high stress, environment
Excellent communication skills
Eye for Detail
Employment History Go to Digital
Jan. 2010-April 2010 Customer Service
Answered inbound calls in support of customer needs. Taking new orders in and following the order through until completion. This included writing up new orders in PrintSmith, moving the job through production. I worked closely with all production to get the orders complete.
Corporate Press Communication Companies June 2004-January 2010
Customer Service Rep The main contact between clients and production personal. Duties as a Customer Service Rep included planning variable digital and offset print order using PSI. The planning of jobs included estimating, determining which press to run on and type of mailing sortation. As a Customer Service Rep I worked closely with my Outside sales team to grow client relationships by visiting clients at their office and being their main contact.
Coopers CameraMart
Sept 1999-June 2004 Photo Lab Manager
Duties included processing 35mm film, maintenance of all equipment, digital printing and photo restoration. I handled all client orders and special requests. I also placed all orders for material and sent in payroll to the main office.
Education Community College of Baltimore County
Computer Graphics and Visual Communication May 2005
Centreville High School
General Studies June 1993
Chantilly Vocational School
Photography and Photojournalism June 1993
Reference
Upon request
Salary Requirement
Flexible