Administrative Assistant

Bobbie Gay

**** ***** **.

Temple Hills, MD *****

**********@***.***

Home 301-***-****

Cellular 301-741-585

Objective

My objective is to obtain a challenging position in the administrative field with opportunity for professional career growth.

Summary of Qualifications

•Great knowledge of office practices and procedures, business correspondence, recordkeeping systems, office machine operation, English grammar including usage and composition, and telephone etiquette.

•In-depth ability to clearly explain policies, procedures, and regulations.

•Demonstrated ability to use personal computer to set up and enter data using computer applications.

•Profound ability to provide direction to other clerical personnel.

Employment History

Defense Mapping Agency, National Imagery & Mapping Agency, National Geospatial Intelligence Agency, (all of these were the same Agency, only the name changed) September 1971 – November 2009.

•Prepared general correspondences, memorandums, reports, schedules, purchase orders, and other materials from rough draft, copy, marginal notes or verbal instruction.

•Maintained appointment calendar, schedule appointments, conferences, and meetings.

•Checked and reviewed a variety of data for accuracy, completeness and conformity to established standards and procedures.

•Arranged travel and hotel requirements for staff member when required.

•Processed all training requirements for staff.

•Maintained records and generated appropriate reports.

•Maintained confidential information of office related information.

•Attended in-services training to improve skills and knowledge of office work.

•Kept daily business updates and conveyed it to the supervisors.

•Communicated effectively with clients and other office supervisors to confirm meetings and appointments.

•Interpreted administrative and operating policies and procedures for employees.

•Prepared schedule for official tours and visits.

•Compiled, copied, sorted, and filed records of office activities, and other activities.

•Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer.

•Opened, sorted and route incoming mail, answered correspondence, and prepared outgoing mail.

•Reviewed files, records, and other documents to obtain information to respond to requests.

•Answered telephones, directed calls and took messages.

Performed any extra duties that supervisor tasked me to do.

Education

H.S.Diploma, 1968 I. Ellis Johnson High School

Laurinburg, NC

Durham Business College, Secretarial Administration 1970

Durham, NC

Skills

•Business English

•Typing (55+wpm)

•Office Management

•PC Operations, Data Entry, & Back-ups

•Filing System Organization and Maintenance

•Writing, Proofreading, & Editing

•Customer Relationship Management

•Personnel Training and Evaluation, & Secretarial Skills

•Time Management

•Team Building and Motivation

•Written and Verbal Communication

•Appointment Scheduling

•Filing System Organization and Maintenance

•Record Keeping

Awards

•Pentagon Medallion Award

•Time-Off Awards

•Special Act Awards

•Performance Awards

•Certificate of Appreciation Awards

•Just-In-Time Award

•Joint Meritorious Unit Award

(Many other awards, too numerous to list)

Professional Development

•Microsoft Windows 2000: Introduction

•Proofreading with Precision

•English Grammar and Punctuation Review

•High Performance for Secretaries and Administrative Assistants

•Business Grammar and Punctuation Review

•Improved Service to the Public

•Success Strategies for Secretaries

•People-soft Admin training

•Defense Travel System (DTS)

•Administrative Support Staff Conference

•Communications Skills

•Professional Skills for Office Future

•Achieving Organizational Loyalty

Contact this candidate