Julie Gale
Denver, CO *****
******.****@*****.***
Career Summary
PMP Certified Project Manager Motived PM professional providing the skills necessary to generate ideas and bring results to the IT industry. Reliable and enthusiastic work style accelerated in an always changing, time pressured environment. Recognized by leadership for conflict resolution and project management. Areas of expertise include:
• Certified Project Manager
• Team Leadership
• Training and Development
• Organizational Skills
• Support Partners and Customers Worldwide
Professional Experience
Microsoft Corporation – Xtreme Consulting Sept 2008 – Present
Microsoft Dynamics Partner Services BG Project Manager
Work as a Project Manager to plan, execute, design, and implement service plans. Also, assist account managers, customers, and partners with escalations on legacy and new partner/customer services plans, design/manage IT changes and issues, and assist with marketing work streams to complete any marketing collateral. Provide strategic consulting across multi-level, global staffing to help improve efficiencies within Microsoft Services and Support.
Microsoft Corporation – VMC Nov 2007 – Sept 2008
Partner Advocate for the Microsoft Partner Resource Desk – Tier 2 support
Excel in going the extra mile for partners and internal team members
• Excellent customer service and awarded the world class service award for complete
satisfaction from every customer surveyed
• Solution selling and assisting pre-sales in deals of million dollar value
• Assisting with a variety of inquiries from sales and marketing to finding different resource
and promotion
Microsoft Corporation – Volt May 2006 – April 2007
Marketing Specialist for Microsoft Dynamics U.S. Partner Development Team
Began as Marketing Coordinator and Promoted to Marketing Specialist after six months
Some tasks on this team include: Managed Research Projects, first team at Microsoft to begin
using Microsoft Dynamics CRM. I helped to train the team and move leads/deals from Siebel
Sales to Microsoft Dynamics 3.0. Managed events, webinars, and helped recruit partners.
Triad Broadcasting, Fargo, North Dakota April 2005 – May 2006
Sales Representative, Front-Desk Attendant, and Sales Assistant
Worked as an account executive with clients in radio advertising. Delivered strong customer
service and project management skills in events and assisting clients and listeners. Developed
a local music program and recruited sponsorship from clients to promote the business.
Walt Disney Company, Orlando, Florida May 2004 – Nov. 2004
Internship in the Walt Disney World College Program
Interned as a guest specialist at the Fortune 100 Company
• Accepted new roles and responsibilities
• Awarded and recognized for excellent job performance
• Saved money for the company by being inventive and reusing materials
• Noted for effective listening skills
• Solved problems and resolved conflicts
• Networked with professional marketing executives
Education and Certification
Minnesota State University Moorhead, Moorhead, Minnesota
Bachelor of Science in Business Administration, May 2006
Project Management Professional Certification
Became certified July 2010
References
John Dong Manager Microsoft Redmond, WA 469-***-****
Louie Bourdon Business Analyst Microsoft Denver, CO 218-***-****